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Appcues

Build beautiful and simple user onboarding experiences.

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Discussion

Jonathan Kim
@hijonathan · Appcues
@hscasey I can't stress enough that tooltips are a terrible way to introduce users to a product/feature. Tooltips, as a design pattern, are great at calling attention to a specific area while adding a bit of context. But they fall apart when used to drag someone through a complex process unless that person is already committed to following instructions (aka… See more
Dave Ambrose
@daveambrose · Steadfast Venture Capital
Smart. Would be great to see a bit more detail on the product when you land on the website, i.e. any current customers using the product to play with? Hard to really *get* it with a brief animation....
Jonathan Kim
@hijonathan · Appcues
Hi there. @nbashaw recommended I do an AMA on Appcues, so I'll start with @daveambrose's question. Appcues is still very new, but customers seem to be hovering around two use cases: 1. Targeted introduction/tutorials. Onboarding isn't "one size fits all," and this is particularly true when your customers have access to different features depending on thei… See more
Derek Shanahan
@dshan · Pub Strategy @ SuperRewards
- How'd you come to choose your price points? - How do you plan to acquire new users?
Dave Ambrose
@daveambrose · Steadfast Venture Capital
@hijonathan going to play counter here, and just think of first run experience when someone lands on your site (FYI, I'm considering someone who is "new" to world of product marketing): 1. I land on Appcues, get an idea of what the product does and see two smiling customer faces who LOVE the solution to the problem. 2. "Hmm, I wonder what those two custome… See more