PowerChamp

Solving outdated help center problem for SaaS - looking for feedback from 20 teams

by

We've all been there. Ship a feature on Monday, help center screenshots are wrong by Tuesday, support is answering the same "how do I..." questions all week because the docs haven't caught up yet.

Spent the last few months building BunnyDesk AI to just handle this automatically, your help center writes and updates itself when your product changes.

What we've figured out so far:

  • Getting article generation down to ~15 min

  • Early teams seeing about 40% drop in repetitive support tickets

  • The real problem isn't writing docs, it's keeping track of what needs updating

Where we need help: Looking for 20 product teams (especially ones shipping weekly+) to test this and tell us what's broken, what's missing, or what actually moves the needle for support.

Genuinely want to build this with teams who live this problem daily. If you hate writing docs, would love your feedback.

15 views

Add a comment

Replies

Be the first to comment