Taplytics
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Robleh Jama

Taplytics Experience Cloud - AI powered engagement, experimentation & analytics tools

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Taplytics is the #1 Intelligent Customer Experience Platform enabling brands to deliver compelling experiences that drive customer value and positive business impact.

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Jarry Ahmad
This looks great! As someone who's helping out with a number of different companies, something that often comes up is the fact that customers now live across both web and mobile, rather than just a single channel of engagement. How do you see customer experience strategies changing, to account for this?
Aaron Glazer
Maker
@jahmad93 Thanks for the question Jarry! Right now we see brands looking at web and mobile separately owned by two separate teams for the most part. However, when a user travels in between channels from the web to mobile and back, they get two different experiences. An example is a web A/B test that doesn’t take into consideration the effects on the mobile experience or whether that experience on mobile should be tested as well. We’ve seen brands we work with start to think about the customer experience holistically from an experiment on web and mobile all the way down to the messaging. This effective planning of this customer journey naturally has a positive impact on the experience!
Dennis van der Heijden
Welcome to the web @aaronglazer I’ll take a look to see how it stacks up against our Convert.com :-)
jkane⁰⁰¹

We've been using Taplytics for Native Apps A/B testing for a little over a year now, and have found the experience to be great. They are extremely responsive to our questions, and are always willing to put in time to work with us, often one-on-one, to work through the more challenging situations we create for ourselves.

Building tests is quick and easy, and setting up for testing is also intuitive, and lets us feel confident in the test before we make the test live.

Pros:

Clear user interface, strong testing tools

Cons:

None to speak of

Nechama
It looks nice.... Though quite pricey for the what I think they're selling. I'm having a hard time figuring out exactly what this product does. I read the front page - & I have a vague idea - but the words are just marketing fancy talk. Can you explain to me in human language what this does?
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