Feedback was everywhere — emails, forms, random messages — and hard to track.
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We’ve been struggling to actually see the feedback users leave — emails, forms, random messages… all over the place.
So we built Retour, and every submission comes straight to Slack with full context — ratings, notes — plus AI-generated summaries to make sense of it quickly.
Teams at PwC, Vercel, Supabase are using it to act on feedback instantly instead of chasing it.
Curious — how do you all collect user feedback in Slack?
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@adityaraj007 This is really useful. Feedback usually ends up scattered across emails and chats, so having everything come into Slack with context and summaries makes a big difference. Curious to try this out and see how well the AI summaries capture user intent. Nice work.
@moh_codokiai Thanks Muhammad! Really appreciate it 🙌
Feel free to check out Retour anytime — there’s also a free plan available.
You get Slack delivery, AI summaries, custom fields, and full button customization even on free.
Here’s the link: https://www.retour.tech
Excited to hear what you think once you try it!