Leandro

Sidekick - A new hardware device to connect remote teams

Sidekick (YC S20) is a new device that lets teammates work side by side during set coworking sessions. Teams at Coinbase, Brex, and Eventbrite use Sidekick to build strong team relationships while remote.

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James Ding
I'm the top user and first customer according to Andy, but maybe that's what he says to everyone ;). I use it every waking hour, i take it on walks, I use it as a coaster for my coffee, and I also A/B test it against zoom on ipad every month to decide if we should keep paying the license. Here's some thoughts: - if you have the privilege of having a fairly affluent, all north america/europe team, lucky you. iPad is not plug-and-play in some parts of the world - my 2013 mbp fan can't handle my dev environment and zoom. i can't even have more than a few chrome tabs open. - i don't want to ruin my ipad or its battery keeping it on a video constantly (not sure if real concern) ...a lot more stuff too, feel free to ask me long story short: paying for licenses is about delegating problems. last thing i want to deal with (again) is shipping an ipad and getting it confiscated at customs or "lost" by an employee i'm not in the same city as. i pay to delegate all these problems to Andy (and maybe you should too)
Andy Chen
@jamding Thanks James! Happy we could help you out, and yes you were definitely the first customer and one of our best power users!
Daniela Passos
Feels like kinda breaks the point of working remotely and having a more relaxed and productive day.
Andy Chen
@danielamoitinho Thanks for sharing! We built Sidekick for tight-knit teams that need to be working in the same room, but it's definitely not for everyone. Our initial users actually love being able to spontaneously talk with their cofounders.
Kunal Gupta
Just ordered recently, can't wait to try out. Deeply believe in in-person communication , but there were unwanted costs to in-person work before the pandemic (the commute, co-location in hiring, terrible music at your co-working spot). I can see how a single-purpose rigid device is best way to be more like physical space, especially the "it just works" factor
Howard Zuo
@djkgamc excited for you all to receive your devices!
Ali Jiwani
@djkgamc You're gonna love it!
Rosana Naumova
Great look!
Andy Chen
Christopher Chae
Just ordered for a 4-person team! Looking forward to receiving the devices. :)
Andy Chen
@chaeschris Really excited to work with you. Excited for our first Korean users.
Joe Ahearn
I've been working remote with my teammates since COVID-19 starting, and we're either juggling endless zoom and hangout links just to cover basic questions, or were isolated from one another in a way that isn't what made working on our company fun in the first place. Instead, we've been experimenting with using always-on video services in the browser, but having my team hidden in a tab doesn't feel the same. I want the ability to say hi more spontaneously, and to feel like we're working together like we used to. I haven't actually tried using Sidekick yet (waiting for mine to arrive shortly!) but excited to try it out and looking forward to feeling like we're in the same room again!
Andy Chen
@joe_ahearn_withfriends Excited to have you on board!
Mohamed Abedelmalik
I've been working remotely with my team for several months now and the biggest annoyance I've experienced is frantically trying to find the Facebook Messenger tab when a coworker calls me. I always end up having dozens of tabs. Having a dedicated device for this definitely seems like a no-brainer. What's the audio quality like? It would great if there was some kind of directional mic to block out background noise without needing a headset.
Howard Zuo
@mohamed_abedelmalik glad the idea resonates. We've done a lot of work on the software side to suppress background noise using RNNs while keeping human voices in the foreground - some of our early users work in noisy NYC apartment buildings and they've told us that almost none of it gets through to their teammates.
Anika Zaman
As someone working on a remote team, this really makes sense. We generally work together on our own stuff while keeping messenger or zoom on - but this slows down my computer and takes up one of my monitors. Honestly, this sounds like a great solution.
Howard Zuo
Thanks Anika!
Conder Shou
This is great! Our current devices - laptop/phone/tablet - aren't really built for always-on video calling, and much less so for the remote work environment. Separating the call to a dedicated external device, while leaving you to work and use your own screens as you please, makes a world of difference. Super smart that you guys have focused your product and UX on this experience!
Howard Zuo
@conder thanks for the support Condor - you're exactly right, without a focused product it's incredibly hard to recreate the in-person work experience
Grant Shaddick
My cofounder and I have been using Sidekick for the past couple weeks and we're enjoying it more and more. Being remote affects different teams in different ways but as a small team, who are in constant written (Slack) communication with each other Sidekick helps us share ideas better and solve problems faster.
Howard Zuo
@9rantys really happy to hear that it's going well for you guys :)