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Salestrics Resolve - The AI-Native Service Desk for Startups

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Salestrics Resolve expands Salestrics beyond CRM with an AI-native platform for customer support, IT, and development teams. Manage cases, knowledge, assets, entitlements, service requests, change requests, known errors, service contracts, and projects with Sprint—all connected through shared accounts, contacts, activities, and files. Resolve is available in Beta on Scale and Enterprise plans, with full launch on July 27.

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Hunter
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👋 Hey Product Hunt! I'm Austin, founder of Salestrics. Thanks for checking out our launch! Over the past few weeks, we've been building Salestrics into an AI-native platform for growing businesses. Today we're excited to introduce Resolve, our service management solution for customer support, IT, and development teams. Resolve adds powerful capabilities like Cases, Knowledge, Assets, Service Requests, Change Requests, Sprint (our Kanban project management tool), and more—all built on the same shared customer data used by our CRM. The goal is simple: eliminate silos so every team works from one platform instead of juggling multiple disconnected tools. Resolve is currently in Beta for Scale and Enterprise customers, with a full launch on July 27th. I'd love to hear your thoughts: * Which Resolve feature stands out most to you? * What's your biggest frustration with today's support or ITSM tools? * What integrations would you like to see next? I'll be here throughout the day to answer questions, gather feedback, and chat. Thanks for your support! 🚀

What’s the main thing it does better than just using HubSpot + Gmail today?

Hunter

 Resolve is optimized for customer support, not just email. HubSpot + Gmail can work for basic support, but Resolve adds structured ticket management, SLAs, customer history, internal collaboration, and AI-assisted responses in a dedicated service platform. The goal is to help teams resolve issues faster and manage support operations with the visibility you'd expect from a Service Cloud-style system.

Hunter

Thanks so much for all the support so far! 🚀

I'd love to hear your thoughts—what's the biggest challenge your support or IT team faces today?

I'll be here throughout the day answering questions and collecting feedback. Thanks for checking out Salestrics Resolve! 🙌

Hunter

Salestrics is currently in the TOP 10 for the day!!! Thank you, everyone, for your support.

Hunter

Love the support. Thank you, everyone.

love that its built for startups not enterprise 🙌 self serve onboarding or sales led?

Hunter

 Full self-serve (from subscription to AI-token expansion packs) with an estimated 5-minute setup via the setup wizard.

Hunter

Still staying strong in the Top 10. Thank you, everyone, for your support.

Love the all-in-one approach, what's your biggest differentiator?

Hunter

Great question — the biggest differentiator is that Salestrics isn’t a suite of separate tools stitched together. It’s one AI-native workspace where CRM, support, messaging, docs, and email all share the same context and data model by default.

So instead of “integrations between tools,” everything is already connected — and the AI sits on top of that unified layer to actually execute work, not just summarize it.

Hunter

#11 to end the day