We re building Real Extent, an AI follow-up assistant and CRM for real estate agents. We d like feedback on where agents want a human approval step.

Consider this after-showing situation: a buyer asks when the roof was replaced, and the available listing information doesn t answer it. A helpful draft can acknowledge the question and say what is still being checked. It should not invent a date or imply that a source has already confirmed it.

Our suggested review checklist:

• Check property details against the actual source.

• Confirm access before promising a showing time.

• Make sure the wording fits the buyer s question.

• Honor requests to pause or stop follow-up.

• Offer one next step that the agent can actually deliver.