@fredlumiere many thanks! Glad Loom is working for you and your team 😄
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Fantastic! Thats what I think this product is. Many thanks and gratitude for creating this, its so cool that I am sharing it with all my business colleagues. I have so many ideas on how I can use this tool its got me super excited !
@janemanthorpe many thanks for your kind words and support! We're super happy to hear Loom is being helpful to you and your business. Happy recording 😃
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Came across the product few months ago! Big fan of the lintuitive UI combined with easy access to your content in terms of download/sharing options.
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This looks great. Do you have plans to run this as a standalone product without the need of Chrome similar to QuickCast? Thank you and have an amazing day?
@deysonortiz hey there Deyson! Yes we do eventually have plans to make this standalone outside of Chrome. We're not sure on a timeline as of yet, but keep tuned!
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I installed Loom tonight and on first use, it crashed my system. :-( Would have loved to use it too
Why no sign up or pricing link on the landing page? I had to guess that I needed to login to sign up. Then on the next page there's talk about referrals and $15 off, but no other pricing info anywhere that I could see. I immediately closed my account, which thank god was easy to do.
@carolemagouirk sorry for the confusion! We're actually a completely free tool and Loom will always be free for individuals. We ask you to refer Loom to friends so that we can continue to grow stay free 😀
You can check out what kind of stuff we're working on here: https://trello.com/b/hQEJSVSQ/lo...
If you'd like to re-open your account, give me a shout through the chat. Would love to unlock the Power Features for you upfront, so you can enjoy Loom fully!
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@susanacigano I didn't pick up at all that it was a free chrome extension. Egg on my face.
Looks like a great tool, nice work @_shahedk! How does the Intercom integration work and what type of use cases there do you envision? Inline videos for the FAQs in their new Educate product?
@jhubball@_shahedk hey there Josh! Not Shahed, but the Intercom integration currently allows you to view videos inline across chat and the internal support center. We did a little bit of work to get it to work in Intercom Educate for our own support center and will be porting our articles over to including Loom video links everywhere, but that integration isn't quite ready across all support fronts yet.
The use cases for integrating with Intercom is tied to what you personally use Intercom for. It's a bit more straightforward for Educate (videos showcasing how to do certain things). We have a bunch of inbound customer support, so our ability to quickly send videos explaining how to complete certain tasks has literally saved us hours of work - especially since we move so quickly and our product is always evolving. We also frequently send personal camera-only recordings when we goof up on something and want to apologize/make something right by the user.
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