About
Hi, I'm Susana 👋 I've spent the last 10+ years scaling support operations at Airbnb and Loom. Now, I partner with early-stage tech startups to design scalable customer experience strategies.
Interests
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Tastemaker
Veteran
Gone streaking
Maker History
- LoomWork faster with video. Record in a click. Share anywhere.
- Loom PROFeb 2019
- Loom for DesktopAug 2018
- Loom for SlackJun 2018
- Loom 2.0Jan 2018
- Workflow by LoomMar 2017
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Joined Product HuntNovember 22nd, 2016