Feedback volume over time 📈 ‌

By very popular demand, the Kraftful Repository now shows how much feedback you’re getting from each source over time.

You can filter the chart by source and time range (week, quarter, year).

We’re also continuously improving our analysis. This week we shipped upgrades powered by new large language models, especially great for massive feedback sources (think hundreds of thousands of pieces per day).

Recent updates:

• We’ve rolled out several updates in the past few months. Here are the highlights:

• Deal sizes now sync directly from Hubspot to show you the revenue impact of your product work.

• Ask AI now has verbatim user quotes.

• New integrations with Freshdesk, Discord, Salesforce Service, Gong, Intercom, Zendesk, HubSpot, Reddit, Twitter (aka X), Amazon, and Slack channels.

• Ability to hash PII on enterprise accounts. Reminder: we’re SOC 2 Type 2 compliant!

• All your original user mentions now automatically translate to English or your preferred language!

• Connect Slack to get weekly updates on what your users need or already love posted to any channel.

• A visual chart of trends across your feedback sources over time.

• Turn insights into PRDs and user stories and sync to Jira or Linear

• Organize insights into projects and create a roadmap with Now, Next, Later.

• AI-generated surveys and user interviews that collect and analyze feedback from thousands of users in minutes.

• Improved analysis with the new GPT‑4.1 models.

Try it out and let us know what you think!