Hi Product Hunters! 👋 Solo founder who got tired of watching businesses lose customers silently
Hi Product Hunters! 👋
I'm Shahrukh, a solo full-stack engineer and founder from Karachi, Pakistan.
I've spent 8+ years building software products and for the last couple of years I've been obsessed with one problem I kept seeing around me.
Business owners working incredibly hard every single day. Cafes, clinics, retail stores, restaurants. And at the end of that long exhausting day, a pile of feedback forms nobody read, WhatsApp voice notes nobody listened to, and feedback cards sitting on a counter going nowhere.
Somewhere in that pile was always the one customer who had a bad experience. And by the time anyone found it — that customer was already gone.
So, I built Percept Pulse.
Customers share how they feel in 3 seconds; emoji tap or voice in any language. AI transcribes, translates, and classifies sentiment instantly. You see the overall mood on a live dashboard. And the moment someone feels angry or sad, you get notified immediately. Even if it's midnight.
No more digging. Just the signal that matters, the moment it matters.
Today I launched Percept Pulse 2.0 with offline mode, push notifications, and a native app experience. No App Store needed.
I'm building this completely solo, every line of code, every design, every decision. It's terrifying and exciting at the same time.
If you're a founder, a business operator, or someone who's ever lost a customer silently, I'd genuinely love to connect.
Replies
Hi @shahrukh_shahrukh - Welcome and good luck with The Perfect Pulse.
@codeandsea Thanks. Would love to stay connected and have your support on the launch.
The strongest part of this is that it comes from a real offline business problem, not from an abstract AI use case.But I think the next validation question is not “is real-time sentiment useful?”It’s: will customers actually give the 3-second feedback before they leave?
The line that got me was a pile of feedback nobody read. That is the same shape of problem I dealt with as a business owner, not with customer feedback specifically but with the whole exhausting day. Signals were always there, they just never surfaced until it was already a problem. I ran a care home and a cafe alongside a software company, and the thing that actually cost money was never the lack of data, it was the lack of anything that raised a hand the moment something needed attention. I built FounderFlow around that same idea but at the level of the whole business rather than one feedback channel. Curious what you have found so far, once an owner gets notified at midnight that someone is angry, do they actually act on it in the moment, or does it become one more thing on the pile the next morning?