Integrating with Smooch.io was a no-brainer for Motion AI. Our platform processes millions of messages to and from bots on a wide variety of mediums — and now, integrating with Smooch.io allows our users to reach even more customers on platforms such as Line, WeChat, Telegram and others.
The recent addition of OAuth support to Smooch’s API made the integration itself a breeze, and allowed for a very cohesive integration between our services.
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@davidjnels Hi David, i can´t find any specific documentation about integration with Smooch
We’re so happy to see that Motion AI brought Smooch to their bot building platform.
With this new partnership, bot building becomes so easy that almost anyone can do it using Motion AI’s simple flow-chart based user interface. You can even send rich structured messages like quick replies and purchase buttons.
Best of all, you can take advantage of all of Smooch’s rich business system integrations (Slack, Zendesk, Front, Help Scout and soon Salesforce!) so that you can keep humans in the loop, without leaving your favourite software.
Can’t wait to see what y’all build!
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@gozmike can you share a little more about Smooch and Motion AI, and why bot building is better together? what can the platforms achieve together that wasn't possible before?
@blairhudson@gozmike Motion AI lets you easily create bots with a visual flow and Smooch.io brings all of your channels — Messenger, WeChat, Telegram, live chat, in-app, SMS, email and other platforms — into your existing business services for a unified workflow.
By using them together, you can create and deploy bots on any messaging channel, while also keeping the communication open for humans in the loop using your existing software.
Been using Smooch for customer support for a while with tons of success. Also have been looking for an easy to implement bot to handle some basic customer support that doesn't require any coding at all. I pondered Meya, but ran when I saw code. This looks like just the ticket! Integrating it with Smooch right now and going to give it a whirl.
A M A Z I N G!
I have tried other platforms but this one is just stunning, even the onboarding makes me happy. I'm going to use it for a few tests and mocks for a project im working on :)
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