James Gill

GoSquared Live Chat - Beautiful, simple, and free live chat for your website

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GoSquared Live Chat is a beautiful live chat tool to increase conversion on your website. Effortlessly speak with visitors and customers with all the key insights you need to close every sale and make every customer smile.

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James Gill
Hi there! James from GoSquared here. Before you say it – yes. Another day, another chat tool on ProductHunt. We know we're not the first, but we've wanted to build a live chat product for years at GoSquared – to be the perfect compliment to our analytics platform. Live Chat is nice and simple, and you can enable it with just a few clicks if you're already using GoSquared for analytics. We've got lots of plans for the development of the product, but right now we've focused on making it really easy to talk to visitors – you can see one continuous thread of conversation from the moment they first hit your site, to becoming a user, to becoming a customer. Live Chat is still in beta so you can use it for free, and we intend to have a free tier of service once we're out of beta too. Hope you enjoy the product (and the page) and we're here to answer questions as the pop up. Happy chatting :-)
Leo Bassam
Looks absolutely stunning!
Hugh Hopkins
@loaibassam thanks man!
Stephen Radford
Been using the beta of this. Really great work guys πŸ˜„
James Gill
@steve228uk Woop! Cheers Stephen, really thrilled to hear that!
Walter Chen
nice @jamesjgill! where do you see live chat headed? interesting space, lots of players with intercom, olark, drift, etc.
James Gill
@smalter Cheers Walter! Yes it's certainly a busy space – much like the analytics world too. Our stance has always been to try to cut through as much clutter as possible, and make something as simple as possible for businesses to use. The GoSquared platform is not just about live chat though – it's about putting one code snippet / SDK into your app and switching on a suite of fully integrated tools as you need them. All simple, easy-to-learn, affordable tools, that are there to help make running your business that little bit simpler. Hope that helps!
Dan Edwards
This looks great guys, beautifully designed and love how it's a simple install if you use GS already! Congrats on the launch!
James Gill
@de Thanks so much Dan, you are too kind. Hope all is well, and thanks for stopping by!
Steve Messer
Huge fan. We've been using the beta for the past couple months and it's been incredibly helpful, not only for engaging new visitors but also providing support for our customers. The team have been quick to respond to our own support queries, and have even launched a feature we'd find useful – not bad at all! The iOS app is essential too, allowing us to engage leads and customers outside of office hours, when the majority of our market are active. For something that takes seconds to install and starts returning results instantly, I couldn't recommend it more. Big ups, props, and other good tidings to @jamesjgill and @hughhopkins!
James Gill
@stevenjmesser @hughhopkins Steve, this is *exactly* what we want to hear. It seems that for a long time live chat has been used primarily for customer service, but more and more we're seeing it used at the top of the funnel to assist in conversions and pre-sales. Lots more to come on the apps too ;-) Thanks again sir!
Horia
We've been super happy beta users of this - impressed with the team and their quick progress. I think the key is how it helps in conjunction to People Analytics and the power you have there. Definitely 10x better experience getting started and using it than anything else we've tried, and we did try them all over time. Keep up the good work James and team!
Hugh Hopkins
Ben Gateley
Big fan of these guys! Have been using at CharlieHR for a while now... :) James is also a super handsome dude....
James Gill
@gateley 😍
Thomas Evans
We too are using this at EmailOctopus, we're only a small team so can't always be manning it but the times we have used it it's so great to be able to see exactly what actions have been carried out as they chat with you. Saves lots of back and forth questions, and can only improve the users experience
Hugh Hopkins
@td_evans πŸ™Œ
Sofia Quintero
Great work James! πŸ™ŒπŸ»
James Gill
@sofiaqt Cheers Sofia, we are loving Nom Nom too!
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