Video or written content? How do you prefer to read product help guides/documentation? 🛠

Demo videos for quick help and thorough product docs for deeper explanation

For detailed information I prefer written instructions over video. I tend to get bored by videos while text allows me to go to any section easily. Additionally most of the time I need to copy/paste samples or search for a specific topic. For a presentation or features introduction, video is probably better.

I prefer both videos and written instructions. This allows me to understand as accurately as possible what the new product is like.

I prefer Video content.

I prefer the video! I find it more fun and faster

I prefer to watch if there is any how to videos rather than written content. But for more detailed information I'm looking at documents.

Both. Written content will probably give me more information, but a page with video content would be more interesting.

I'd take both of them.

Both? Haha it really depends on the topic. If it's a quick guide or questions answerable by 1 or two words/sentences, I'd go for text. But if it's more about technicality, I usually prefer video. But if it doesn't work, I resort to written content. I think that's why both video and written content is important and a valuable factor for Google algorithm.

Both. Loom is great for doing short guides, and then doing a transcript (not word for word but a guide following the video) once you've recorded it is easy. Then you have two pieces of content to publish instead of one :D