Our users skip our interactive onboarding tour within seconds of signing up.

We analyzed onboarding behavior across 18,000 new account sign-ups over 12 months.

Walkthroughs skipped in first 3 seconds: 79% of all users

Users who clicked straight to main dashboard: 83%

Users looking for an "Import" button immediately: 61%

People were not trying to learn our interface from scratch. They were trying to replicate a workflow they had already been using for years in another tool. Our multi-step onboarding tour was not helping them; it was standing between them and their work.

We removed the product tour entirely and instead surfaced an "Import existing project" button on the first login. Day-1 activation rose 34%, and onboarding support tickets dropped 26% because we stopped interrupting a habit they already had.

What feature are you trying to train your users on that is actually competing with an existing habit?