Front
The modern customer service platform built for collaboration
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Front 3.0 - Team Inboxes for Email, Twitter, Text & more

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We launched Front in 2014 and have been working hard ever since to make teams more productive through collaborative email.

Check out the latest version of Front here!

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Maker
Hello :-) We've spent 6 months re-designing and re-coding the app from scratch and it's now live! We have taken the best of each communication channel and combined it into one unified inbox. Our goal is to make business communications as conversational as possible, whether it’s email, SMS, Twitter or in-app chat. I'd love your feedback!
Hi Mathilde! We use Front extensively at work, and I was wondering how long the old version will be available.
Maker
hey! it will still be live for 2 weeks! (you should receive an email about it very soon)
what sets front apart for you and your company?
Mostly just being able to access each others inboxes and being able to deal with shared inboxes (like the general info@ or support@) inboxes together, without having to coordinate wether a message has been answered or not. Plus, being able to have discussions on specific emails right underneath the email is super good.
Such a useful product to keep our users happy :)
Front is such a great software :) And they iterate fast
Congrats on launching 🚀
Congrats ! Still early in our use of but consistently impressed by what we find. Front 3.0 also seems to add some additional perspectives like activities and analytics as well - which we're looking forward to using.
Maker
thanks so much Sean!
Having had on so inspired by her mission with front and such exciting times ahead. Really looking forward to Front global domination!
are you planning to include facebook pages one day?
Ouriel, you can add your company's Facebook page to Front right now!
even better, if you add your company's Facebook page to Front using the Smooch integration, you'll be able to take advantage of all the speed and awesomeness of the new Messenger platform features!
so....many....tools... Good idea though :)
We use this as a sales and CRM tool at SoFriendly. It's fantastic.
How are you managing stages in the pipeline? Just tags? I've been looking at ways to play with this for Pakible but the lack of a good UI for different "stages", as well as the very limited "Contacts" page in terms of segmenting users, makes it tough.
We signed up for Front earlier this week, and the onboarding and initial user experience are incredibly well done. Really impressive and, for us as we think about our own product evolution, inspiring. We're really liking the shared email inbox workflow.
awesome product! #upvote
Hey, love this! Signed up and testing it out now for the Quuu team. Very useful having all the different inboxes we have, email, twitter, intercom etc. Looking forward to learning more over the next few days :-) Noticed a few little problems which I'd be happy to talk about with you guys (I'm sure you know about them already).
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