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Kevin William David•

7yr ago

Freshchat: Support Learning centre - Customer Support Learning Center developed by practitioners

Freshchat: Support Learning centre is a help center for customer support employees to quickly learn the ins and outs of providing great support

Nivas Ravichandran•

4yr ago

Freshstack from Freshworks - The all-in-one tech stack for marketing, sales, support

Freshstack is an affordable & powerful full-stack CRM solution to handle your sales, marketing, & customer support operations. Get started with $3000 credits & gain access to an easy-to-use unified customer tech stack which will help scale your startup faster.

Nurturing leads with human centered relationships - Improving customer experience through personalization

In this e-book, Nichole Elizabeth DeMeré shares hands on tips on personalizing content, email, live chat, and social media to improve customer experience.

Kevin William David•

7yr ago

Session Replay Integration by Freshworks - Get all the context you need to resolve tickets faster.

Get all the context you need to resolve tickets faster.

Turn your average first-response time into your average resolution time with Freshmarketer and Freshdesk integration.

Tejas Kinger•

5yr ago

Remote Selling Hub - Lessons & Best Practices from Sales Experts & Leaders

From prospecting to handling objections to managing and motivating sales teams, salespeople in this remote scenario face a completely new set of challenges. So we put together a complete resource hub curated by sales experts for reps around the world.

Freshchat marketplace (by Freshworks) - Powerful apps to acquire, support customers with Freshchat

Connect Freshchat with apps you use to run your business. Improve team productivity, streamline workflows by performing actions, viewing data, and engaging customers without ever leaving your team inbox.
Kevin William David•

8yr ago

Freshmarketer - An all-in-one conversion optimization suite

Freshmarketer is an all-in-one conversion suite. Convert your website visitors through highly robust conversion optimization techniques.

Gauri Mathur•

4yr ago

Freshstatus 3.0 - Free status page and incident communication software

🚀 Freshstatus 3.0 brings new features! Build branded status pages and keep customers informed about service availability. Manage incidents or maintenances and share alerts and updates. Also, keep internal teams looped in on what’s going on behind the scenes.
Kevin William David•

5yr ago

Freddy AI for CX by Freshworks - Full-stack AI-powered automation to deliver exceptional CX

Freddy’s customer and agent-facing AI tools help you scale and improve support while containing costs. Deflect customer queries by providing instant resolutions across channels. Improve agents’ productivity by automating their busy work
Chris Messina•

7yr ago

OmniChat by Freshchat - Engage, sell, and support from anywhere

Introducing a lead machine and customer advocate that’s omnipresent. With Freshchat’s Chrome extension, you can close deals and support customers from anywhere on the web.

Freshchat is a product by Freshworks that is used by 150,000+ businesses around the world including Unicef, QuizUp, Cisco, TeamViewer, and more.