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@andra_vomir > What's the prompt you're using for summarization? We're still experimenting, but one of the big learnings for us is around the importance of "prompt chaining": asking the LLMs to do one thing at a time. i.e.) input -> prompt1(input) -> output1 -> prompt2(output1) -> output2 -> prompt3(output2) -> ... etc So we have a prompt to simplify the transcript Then summarize topics in that simplified transcript Finally, annotate those topics with other attributes (type, status, next steps, etc)