Hugo - The AI Agent that doesn't charge 1$ per support ticket

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Hugo is an AI agent built to offload companies from repetitive support queries. It resolves conversations and automates tasks end-to-end, safely. Built by the team behind Crisp, Hugo brings production-grade AI support to any business, without fragile workflows or per-resolution fees.

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Love this part "that doesn't charge 1$ per support ticket" haha.

I'm currently using Crisp on an app I'm building, and it is really good.
I'm definitely checking Hugo if my app goes well, and I see myself flooded with support tickets.
This project can be quite interesting for small ( even more for solo ) teams.

 Having crisp for human feedback is really important when starting a company. However, having Hugo really helps, especially for a launch like today, it really really helped us

I have been a crisp customer for over three years now I have to say that they always over deliver on their promises and I think Hugo is exactly this. I can’t wait to test it.

 Thanks a ton :)

Congrats on the launch guys! 🙌

 Thank you!

Very cool - looks like has appropriate guardrails

 Thank you! Yes, it really has guardrails. The goal is to make it useful, not alloying.

Congrats on the launch 🚀 Eager to try Hugo in our Crisp setup! 🤖

 You can already do it! go to your Crisp App and go to AI Agent section, and you're good to go :)

 I know haha, I'm setting it up, I just need time on my side to experiment with it 😅 But I think it will be a huge help for our tiny 2-person team 💪

 Definitely! we've seen many entrepreneurs back in the days afraid of enabling a support chat software because of the noise it could create.

With Hugo, you go ship product, it answers customers and gather feedback.

 Thank you simon, let us know if you need help to setup.

Congratulations! Kudos for this amazing work of rebuilding the experience 👍

 Thanks a ton Matthieu

Love it, go Hugo!!

 While Hugo answers, you go ship.

Big fan of crisp

So cooool!

 Thanks a ton Tristan!

 i'm gonna try for suuuuure

Congrats on the launch! Love the tagline 😅

 Haha thanks a ton