Baptiste Jamin

Crisp Livechat - The most modern experience to talk to website visitors

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Baptiste Jamin
3 month after Crisp 2.0, we release our revolutionary Livechat! It contains a lot of innovations, including: - The new LiveAssist feature allows your agent to take control of your visitor screen and assist them - Video calls - Drip Campaigns - A new CRM part - A bot feature to auto-reply to customers - The first in-chat game, allowing your visitors to wait when you are offline - You can start using Livechat and then hand-over using other channels (Messenger, Twitter, SMS, Email)
Joey Tawadrous
@baptistejamin Wow guys this is an exceptional update. You've added so many feature-rich upgrades that I'm sure so many people (including myself) will find useful.
Rasmus Bernt Knudsen
@baptistejamin Sounds great. Have you considered (if not done already) to make it possible for people to leave a recorded audio/video message - for inspiration check 'Pressplay.io'
Baptiste Jamin
@rasmus_bernt_knudsen It's possible :)
PE Lieb
Great job guys !
Baptiste Jamin
@pedward_lieb Thank you!
Lisa Dziuba
Love your chat! Using it right now on our site and it makes our life so easier!
Baptiste Jamin
@lisadziuba Thank you Lisa!
Jack Smith
"The most modern"... that's a new one. usually is "the most beautiful", or something equally unquantifiable
Maneesh Sethi
@_jacksmith help me understand
Stephen Campbell
@_jacksmith @maneesh It's pretty understandable to me... I agree, it takes the most modern approach. Unquantifiable, yes. Truly differentiated? Hell yes. For now...
Jack Smith
@stephenalan it's a bullshit tagline that imho the company shouldn't make, but users should decide. No product can self claim to be the "most modern" or "best designed".
Stephen Campbell
@_jacksmith I understand your frustration. But, it's business. BS claims are made on a regular basis. It's the user's connection to it that counts, who usually won't care if the claim is unquantifiable or even substantiated. It's marketing. Let's face it. The greatest marketers make some of the most audacious claims. McDonald's "I'm Lovin It?" - hardly.
Jasmine Anteunis
Good job guys! :)
Baptiste Jamin
@jasmineanteunis Thank you Jasmine! Hope to be integrated with Recast soon!
Adam Cellary
This product is a killer! I'm using it since few months and it works really great, and now video calls inside toolbox chat?! Awesome idea and i think it's really revolutionary approach! Congratulations!!
Baptiste Jamin
@acellary Thank you Adam!
Alexander Diatlov
Guys, keep rocking! Your live chat is really good, we use it every day for our support :)
Marc Montagne
As always, I'm more than impressed by the great work you guys have been doing over the past iterations of Crisp and proud of being a member since the beginning! A huge congrats to the whole team!
Valerian Saliou
@marcaime Thanks Marc. And double-thanks for the initial hunt of our V1!
Patrick Joubert
Great product and great team! :)
Angus
Just signed up. Intercom is dead. Long live Crisp.
Stephen Campbell
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