Every dev team has been there: a tester files a bug report with three words and a screenshot. You spend the next hour asking follow-up questions instead of actually fixing it. BugSniff is a lightweight script you drop into your SaaS. When a user reports a bug, the ticket arrives with a full session replay, network logs, and console output — automatically captured, zero configuration. No more back-and-forth. No more "which browser were you using?"