Customer meetings with a click of a button. 24sessions combines booking, video-meetings and analytics, allowing you to communicate with customers effortlessly.
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Best
Awesome job guys! Let's go!
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From booking to meeting to a review ... all of it like a breeze! This video-chat is made for making customers happy .. in the comfort of their home. No more queuing in banks or cutting through traffic to meet your mortgage advisor! Long live 24sessions!
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Customers can come and book you on your website, where you embed a booking form from 24sessions, but branded in your own colors and with your logo. That's great!
Pros:
Nothing to download! That's a deal-maker
Cons:
There are probably more suitable solutions for internal team communication, this is geared towards customers ..
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These guys are doing a work, keep rocking!
Pros:
HD meeting recording
Cons:
No possible to get confirmation to attend from other participans after setting up a meeting. Hard to find other complaints.
I love their booking and meeting functionality! It really is as if Skype and Calendly had a baby! And a good looking and healthy one! :-)
Had some technical issues with the loading, entering the meeting rooms etc. when I first started using it, but they have been very responsive to my issues and have fixed them. So I feel really confident in their team.
My major issue though is the thing about the lack of different sets of email templates for each meeting type. Use case 1:
When clients book a strategy sessions, I need them to have one set of emails to go out (preparing them for the session etc.). But when I do UX sessions, I need another set of emails to go out with different prepration etc. I can't do that.
Use case 2: My company is both Danish and English. So I need to have mails different sets of emails for each country. I can't do that.
Hopefully that comes soon!
Other wishlist items:
- Audio only meetings (where video is disabled from the beginning)
- Screen control - so you can control the user's screen
All in all I recommend them a lot!
Pros:
Great UI (looks great on your site!)
Great booking flow (very userfriendly!)
Great support (Rita is extremely serviceminded and helpful!)
Cons:
Lack of different sets of emails for each meeting type.
No audio only chat
No screen control.
Report
A really beautiful platform that does what it says! A really ingenious product that makes the process of creating a video call from a booking seamless! Ability to get pre-booking questions answeredis another feature that I love (plus review post-call!)
Really love how the teams listens to feedback from the user-base, with more features being added like mobile browser capability (so no need for clients o download an app!l
Great product!
Pros:
Great product, great team! Does what it says beautifully and the team listens to it's user-base and constantly improves the product!
Cons:
Direct integration with a storage platform would be nice!
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I would like to be able to just screenshare more easily without the system checking for a video connection or for systems that don't have video.
Pros:
Nothing to download, intuitive interface
Cons:
The one-off is a bit cumbersome and I would like the option to just screenshare without video more easily.
Report
I have used this software for about 4 months. It's so super useful and my clients love it too!
Pros:
flexibility, clear sound and vision, no having to load software.
Replies
Customers can come and book you on your website, where you embed a booking form from 24sessions, but branded in your own colors and with your logo. That's great!
Pros:Nothing to download! That's a deal-maker
Cons:There are probably more suitable solutions for internal team communication, this is geared towards customers ..
These guys are doing a work, keep rocking!
Pros:HD meeting recording
Cons:No possible to get confirmation to attend from other participans after setting up a meeting. Hard to find other complaints.
HelpCrunch
24Sessions
24Sessions
I love their booking and meeting functionality! It really is as if Skype and Calendly had a baby! And a good looking and healthy one! :-)
Had some technical issues with the loading, entering the meeting rooms etc. when I first started using it, but they have been very responsive to my issues and have fixed them. So I feel really confident in their team.
My major issue though is the thing about the lack of different sets of email templates for each meeting type. Use case 1:
When clients book a strategy sessions, I need them to have one set of emails to go out (preparing them for the session etc.). But when I do UX sessions, I need another set of emails to go out with different prepration etc. I can't do that.
Use case 2: My company is both Danish and English. So I need to have mails different sets of emails for each country. I can't do that.
Hopefully that comes soon!
Other wishlist items:
- Audio only meetings (where video is disabled from the beginning)
- Screen control - so you can control the user's screen
All in all I recommend them a lot!
Pros:Great UI (looks great on your site!)
Great booking flow (very userfriendly!)
Great support (Rita is extremely serviceminded and helpful!)
Cons:Lack of different sets of emails for each meeting type.
No audio only chat
No screen control.
A really beautiful platform that does what it says! A really ingenious product that makes the process of creating a video call from a booking seamless! Ability to get pre-booking questions answeredis another feature that I love (plus review post-call!)
Really love how the teams listens to feedback from the user-base, with more features being added like mobile browser capability (so no need for clients o download an app!l
Great product!
Pros:Great product, great team! Does what it says beautifully and the team listens to it's user-base and constantly improves the product!
Cons:Direct integration with a storage platform would be nice!
I would like to be able to just screenshare more easily without the system checking for a video connection or for systems that don't have video.
Pros:Nothing to download, intuitive interface
Cons:The one-off is a bit cumbersome and I would like the option to just screenshare without video more easily.
I have used this software for about 4 months. It's so super useful and my clients love it too!
Pros:flexibility, clear sound and vision, no having to load software.
Cons:None found so far.