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recent
p/helloinbox
by
Hans Desjarlais
•
2mo ago
VIDEO: Don't sell what you do, sell how you think
... minutes because he delivers so many interesting insights.
Rory Sutherland offers a pessimistic outlook on business trends for 2026, predicting a continued, fanatical obsession with cost reduction and regulatory paranoia over genuine innovation. Key Takeaways: The '
Doorman
Fallacy' and AI: Sutherland warns that AI is currently being sold primarily as a cost-cutting tool to reduce headcount, rather than a value-creation tool (0:48). He compares this to replacing hotel doormen with automatic doors; it saves ... ... Quantification Bias: Businesses are destroying long-term value because finance departments can easily measure cost savings, but struggle to quantify intangible value like trust or the human element in service (9:16-10:00). Marketing
vs
2
7
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