Mona Truong

Mona Truong

MurrorMurror
Customer Support & Marketer at Murror AI

Forums

Murrorp/murrorMona Truong•

16h ago

Updating your mindset is just like updating a product

There s one thing we re really good at as builders:
we constantly try to improve our work and our product every single day. But an honest question I often ask myself is: do we put the same effort into updating ourselves?

At Murror, we re a small team of around five people.
For me, it s important not only to improve the product, but to continuously update my mindset, skills, and learnings and share them openly with the team.

I try to communicate everything I learn, ask questions, and clarify problems as much as possible, so the product we re building becomes better, clearer, and more convincing for our users.

To do that, I try to practice a few things consistently:

Murrorp/murrorMona Truong•

6d ago

What made you choose the company/product you’re building today?

At the beginning, my reason was very simple: I needed a job and I genuinely liked the product.

I graduated with a Marketing degree, but I never felt like I belonged in agencies or similar environments. It just wasn t for me. At the same time, I didn t have much experience in tech either. So I took a leap of faith and applied for a Customer Support role, almost blindly.

The early days were tough. I had no technical background, no real understanding of how apps were built, and everything felt overwhelming. But the product itself became my motivation. I started from the most basic things: learning simple technical terms, understanding how an app is structured, and slowly exploring how everything works behind the scenes.

Murrorp/murrorMona Truong•

9d ago

🌿 How did you welcome the first day of 2026?

Happy New Year, everyone. How did you spend the first day of 2026?

For me, the first day of a new year feels like the opening step of a long journey. So instead of rushing into productivity, I chose to begin 2026 by taking care of both my body and my inner world.

Here s how my Day One looked:

An early morning run, pushed myself 1km further to reach 7km
Wrote down all my goals for the year, both personal and professional
Repotted my flowering plant into a new pot
Cooked a nutritious meal for myself with Stranger Things series
Started reading a new book
Cleaned and reset my living space

Murrorp/murrorMona Truong•

15d ago

A Note to Yourself at the Turn of the Year 🌱

As one year comes to an end and a new one begins, I find myself pausing to reflect. If you had the chance to say something to your future self to the version of you in 2025 and 2026, what would it be?

Looking back, I want to thank myself for how much I pushed through this past year:

  • For finding a job I genuinely value, even after going through a long period of stress and fear of unemployment

  • For speaking up and sharing my own perspectives at work

  • For choosing action over just talking

  • For walking away from toxic and unnecessary work relationships

  • For daring to learn new things outside my original field of study

  • For letting go of some comforts and entertainment to focus more on my health

Murrorp/murrorMona Truong•

23d ago

What’s the one decision you’ve regretted the most so far?

Is there something you feel you missed and if you could go back, would you make the same decision, or choose differently?

I ve only recently started my professional journey, working at a startup that builds an app. I don t have a long or glamorous career yet, nor a lot of experience. But one thing I do regret is not trying to work earlier, and instead spending most of my time buried in academic studies.

When I finally entered the workplace, I realized that much of what I learned in school was no longer aligned with the market or the speed at which things evolve. The job required soft skills that textbooks and theory never taught. I learned quickly that without self-learning and constant adaptation, it s easy to fall behind.

Murrorp/murrorMona Truong•

26d ago

What are the 3 things you’re grateful for every day?

What are three things you re grateful for every day?
Are they the same, or do they change over time?

For me, the three things I m grateful for most days are:

  • Having the health to keep working

  • Having work that I can pursue and grow with

  • Having a family that cares about me and supports me from behind the scenes

Of course, each day brings different moments, small wins, or reasons to feel grateful.
But at the core, it often comes back to the same things: health, work, and family.

Murrorp/murrorMona Truong•

29d ago

Why Emotional Awareness Matters More Than Ever

Emotions are a fundamental part of being human, and anger is often the hardest one to manage.

Have you ever been yelled at simply because someone else couldn t control their emotions? In those moments, how do we usually respond? I choose silence not because I m weak or defeated, but because I understand that they are projecting their emotions onto me. Many problems could be resolved if we learned how to regulate anger more mindfully.

Murrorp/murrorMona Truong•

1mo ago

When was the last time you felt lonely and what helped you get through it?

There are days when I feel deeply lonely and a little heavy inside.
My usual response is to dive straight into work, open the laptop, focus on tasks, keep myself busy. It helps for a moment, but once the work stops, the feeling comes back just as strong as before.

I m curious about others experiences.

What do you do when loneliness creeps in?
Is there something that genuinely helps you shift that feeling or simply sit with it a little more gently?

Would love to hear your story.

Murrorp/murrorMona Truong•

1mo ago

How do you stay emotionally connected with loved ones when you’re busy or far away?

Hi everyone, we re building a mental-health app and thinking a lot about how to improve the relationship with loved ones. And real challenges people face when they can t be physically close to them.

For many of us, life gets busy. We live in different cities, time zones or we just don t have enough hours in the day. Still, we want to maintain that emotional closeness.

Nika•

1mo ago

How do you remind yourself of the value of your time and money?

This question is semi-philosophical, but I recall my ex-classmate she had quite rich parents and really didn't need to work. As an only child, she had everything first (all technology, all pricy vacations, they even bought her own flat in 18 + car). Since she had a lot of money from her parents and a lot of free time, she only enjoyed life (some dr*gs and other stuff). As a person, she didn't look like someone who would appreciate money or time at all because it was "normal" to have everything from all above mentioned.

(And I don't want to sound bad, but I honestly don't know what skill she would have that she could use to make a living - the only thing she was really good at was being sassy, which, oddly enough, earned some people's respect.)

Murrorp/murrorMona Truong•

2mo ago

An international product built and developed mostly by Vietnamese

Every member of our team joined Murror with the same mission: to create something truly meaningful for users. All of this happens under the thoughtful guidance of our Founder, Astro Vinh - formerly Head of Design at major companies like Meta and Google. After overcoming his own battle with depression, he decided to leave the big tech world behind to search for a new sense of purpose and that journey led to Murror.

In the past 30 days, we ve seen growth in active users, new users, and retention. These are small wins, but for us, they re meaningful signs that Murror is working and bringing real value to people s lives. Because Murror is a long-term mission, we want to focus on quality before focusing on numbers.

Nika•

2mo ago

How many attempts did it take you to launch your first successful business?

From listening to different people and their journeys, I ve realised that before they built their first profitable product, many of them failed multiple times.

Similar stories were shared by @marclou , @levelsio or @iuliia_sh to name a few.

Murrorp/murrorMona Truong•

2mo ago

The restart of a startup building a mental health application.

Over the past year, our team has faced countless challenges from tearing up our very first draft and redesigning everything from scratch, changing servers, rebuilding data infrastructure, improving AI quality, testing the product, and trying to bring it to market. Financial struggles, team changes, and people giving up along the way were constant, especially when a team of fewer than ten people is trying to solve a problem this difficult with a very limited budget.

And yet, looking back at this one-year journey:

  • $1.7K revenue

  • 3,000 new customers

  • 37 active subscribers

  • 4,422 active users