Zoho draws praise for breadth, value, and startup-friendly onboarding, with many users citing easy setup, strong integrations, and reliable email and CRM tools. Makers of

Email Audit Engine

call it one of the best ways to get started; makers of

Interactivity Studio

applaud Zoho Books’ generous free offering; and makers of

Zoho WorkDrive

highlight privacy-first principles. Common critiques: a clunky interface, occasional slowness, steep initial configuration, and uneven support. Still, affordability and the unified ecosystem win sustained loyalty from small teams to long-time agency users.

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•3 reviews

Overall positive evaluation. I'm trying to figure out how to integrate with Quickbooks, and I'm also looking for manufacturing controls.

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2 views4yr ago

•2 reviews

Cool tool, but to learn how to use it may be a bit overwhelming sometimes. Good customer support though, never failed with getting help

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2 views3yr ago

•1 review

I have been using Zoho Cliq and Zoho People for some time now, and I must say that they have been effective tools for managing my team's performance and KRA. With these tools, I am able to set goals and track the progress of my team members, which has helped us to stay on track and achieve our objectives. The performance tracking feature in Zoho People is particularly useful, as it allows me to monitor individual and team performance, and identify areas where improvement is needed. Overall, I would highly recommend Zoho Cliq and Zoho People to other managers and teams looking for an effective performance management and KRA tracking tool. While it may have some limitations in terms of time tracking, it more than makes up for it with its strong features in other areas.

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6 views2yr ago

•4 reviews

One of the best simple and affordable crms out there, I've been using it for years and I can say they nailed almost every aspect of a simple and streamlined workflow. Only thing I wish was better was the email integration and tracking which can be confusing and clucky at times.

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3 views2yr ago

•1 review

I like how comprehensive Zoho's suite of services are, it may be a bit daunting and overwhelming at first given all the different settings, features and pretty much just everything you can do with it.

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2 views2yr ago

•3 reviews

I think it's a great tool, very comprehensive, but sometimes it's too slow for my workflow. It feels like I'm connected to the intranet.

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2 views2yr ago

•7 reviews

My experience with Zoho Books has been generally positive. The program was intuitive and easy to learn, even without extensive accounting training. Automating many routine tasks, such as invoicing and payment tracking, significantly simplified my work. I appreciated the integration with other Zoho products, which allowed for a unified ecosystem for business management The mobile app was very convenient for managing finances on the go, especially during trips. However, there were occasional challenges with setting up specific tax rates and currencies, which required extra effort Overall, Zoho Books helped optimize accounting processes and save time, which is a big plus for small businesses

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7 views1yr ago

•4 reviews

One of the best yet affordable CRM software out there! We use Zoho to streamline all our workflows and payroll processing for our employees.

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2 views1yr ago

•2 reviews

Great tool for a small firm that is low on revenue. Does everything you would want in a contact management system.

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1 view9mo ago

•2 reviews

Zoho offers a solid suite of features for small businesses, but the interface can feel clunky at times. Occasional bugs and slow support responses hold it back from being great

What needs improvement

occasional bugs (1)clunky interface (1)slow support responses (1)

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2 views6mo ago

Zoho

An integrated suite of business apps

An integrated suite of business apps

Zoho Reviews

The community submitted 23 reviews to tell us what they like about Zoho, what Zoho can do better, and more.

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Engineering & Development

LLMs

Productivity

Marketing & Sales

Design & Creative

Social & Community

Finance

AI Agents

Trending categories

Top reviewed

Trending products

Top forum threads

What needs improvement