Webware.io

Webware.io

A complete Digital Toolkit.
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2 Reviews
Kieran Kilgour
BC-based electrical contractor.
1 review
Trusting Webware and signing their contract is the single biggest mistake I've made as a self-employed contractor. Once you sign a contract with them, they outsource your web design and SEO work to India and the quality of web design and service you receive is nothing compared to the price they've locked you in at. They pay their sales and customer retention staff first and their web design/content creators second. The website I got was poorly laid-out and clearly written by someone who didn't not speak English as a first language. Any social media work they do is simply posting an existing article from the web or comes from you. At this point I'm cutting my losses and warning everyone else to stay away from this shady, predatory business.
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Curtis Blank
@curtis_blank
1 review
Does not recommend this product
Review of Webware.io
AVOID THIS COMPANY AT ALL COSTS! This is the worst company I have personally ever dealt with. The website I was delivered was horrible for the money I paid and time waited. It literally took me 3 days to build a better website then they did in 3 whole months. I was told to "sign off" on all edits in order to get my site to be optimized for Google even though I wasn't satisfied with how the website looked. It felt like they just threw it together and did the bare minimum. Furthermore, they say the platform is super easy to use in case you need to make changes yourself (which you definitely will given the lackluster job they do) , however the platform is very complicated to do even basic things, so you HAVE to call them to get them to make any changes. And then you have to wait until they decide to do what you asked. The support is hit or miss as well, I asked them to install the Facebook pixel to my website. I was told that it was, however it was not working properly and when I contacted support all I was told was "we installed it correctly" even though it obviously was not. I was then told I would get an email back regarding fixing it which I never got. Pretty much every phone call that we scheduled was late, and upon expressing my dissatisfaction with the company I was given the same run around every week. Honestly I could go on for quite a bit on what they did wrong and why I regret going into this, however I don't want to give any more time to this company. After notifying them of all the reasons listed above plus many others I requested a refund, and their response summed up was "Well you signed a contract so no." Webware is a company that deceives, takes advantage, over promises, and under delivers. I feel like they reached into my pocket and stole my money. I am disputing the transaction with my bank and will be discussing legal action with my attorney. Do yourself a favor, and DO NOT WORK WITH THIS COMPANY, you will thank me later. If you want to waste $2500+ I suggest buying a barrel, and setting your money on fire. At least you'll be warm for a bit, which is more than I got working with this company.
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