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Score AI
AI Agents that ensure customer support quality!
128 followers
AI Agents that ensure customer support quality!
128 followers
Score AI Agents handle entire quality assurance audits for your customer support and identify areas of improvement. Our AI Agents are custom-built for your unique business process so that you can skip scanning through data and get straight to fixing issues that are affecting your customer experience. Boost agent performance and increase customer satisfaction to drive productivity, efficiency, and customer retention.
I've been trying to figure out how to get better feedback on my team's customer interactions, so this is really interesting! I'm curious, does RoastMySupport integrate with different helpdesk platforms, or does it work best with specific ones?
@sanjay_tomarGreat question! 🙌 RoastMySupport is a free standalone tool by Score AI, designed to make CX audits quick and easy—just upload call recordings manually, and it runs a quality audit for you.
That said, Score AI QA Agent would fit your needs perfectly. It integrates with multiple helpdesk platforms like Zendesk, Intercom, Five9, Genesys, Exotel, and Freshdesk for a more seamless experience. If you're using a different helpdesk, we’re open to integrating with it! Check it out here: www.usescore.ai
Would love to connect for a quick chat and share how Score AI can help with deeper insights into your team's interactions. Let me know!
SchedX
Congratulations on the launch, guys! I just checked it out, and it looks incredibly insightful.
@sujitha_sankaran Thank you! Do give it a spin and let us know how it goes!
Storylane
Oh I have so many companies for which I would like to see this roasting the support. 😂
@harshactually Haha, I feel you! 😂 There are definitely some support teams out there that could use a serious wake-up call. Feel free to share it with them—let’s see if they’re brave enough to get roasted! 🔥😆
Storylane
@4varun2_arora0 Done done 😝
Let's gooo! More support to you guys. Loving the UI!
@rishirajkabra Really appreciate the support! Glad you’re loving the UI—we wanted to make it clean, simple, and easy to use.
All the best Varun on your product hunt launch, wishing you the best
SDRx
@ashok_kumar_kammara Thank you! Really appreciate the support! We built RoastMySupport to give support teams a fast, no-BS way to improve customer experience. Excited to see how teams use it!
Exciting stuff! Wishing you and the team all the success with this, Varun!
@aneesha Thank you for your support!