Superhuman

The most productive email app. Save 4 hours a week.

4.8•86 reviews•

3.9K followers

The most productive email app. Save 4 hours a week.

4.8•86 reviews•

3.9K followers

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Superhuman is the most productive email app ever made. Fly through your inbox, with powerful AI features for writing, summarizing, replying, and searching. Be more responsive to what matters most, with Split Inbox and follow-up Reminders. And collaborate faster than ever before, with Team Comments. Superhuman works seamlessly with Gmail and Outlook, and helps teams save four hours per person, every single week.

Superhuman Reviews

The community submitted 86 reviews to tell us what they like about Superhuman, what Superhuman can do better, and more.

4.8

Based on 86 reviews

Review Superhuman?

Reviewers mostly praise Superhuman for speed: keyboard shortcuts, split inboxes, snippets, reminders, and AI summaries or drafting help them clear email faster, stay organized across multiple accounts, and reach inbox zero with less stress. Many also like the clean interface and strong collaboration features such as comments and shared context. The main complaints are price, especially for personal use, plus some friction around mobile interactions, missing features like a unified inbox or certain Outlook add-ins, and concern that recent changes feel more sales-focused.

+83

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Pros

fast performance (4)

keybindings (2)

split inbox (2)

Pros

Cons

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4.8(246 reviews)

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•3 reviews

What's great

Superhuman is an excellent example of UX/UI geared to human use and efficiency. It's incredible how they've continued to develop improvements, and been able to maintain the mantra of making email EASY. The Splits are one of my favorite features, and the way they continue to integrate AI is sensible, effective, and NOT just to be able to say they've "got AI". Summaries, writing assistance, and able to do it in YOUR voice, is pretty remarkable. It's not perfect, but it's really close. Editing my email after asking for my voice takes moments instead of large re-writes. Keyboard shortcuts galore - thank goodness I don't have to go looking for my mouse to interact. Ctrl-K is something I want EVERY solution to implement. I continue to pay for this, and don't see that ending.

What needs improvement

However, it's just too expensive for my personal use - I don't use it to the volume (and value) were it my primary client, or for work. So as a personal solution, I'm not getting what I pay for. If it passed the security muster for work and was an option, I'd be back in a heartbeat. But that's not the case.

Ratings

Ease of use

Reliability

Value for money

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46 views1yr ago

•1 review

What's great

fast performance (4)keybindings (2)

Superhuman has transformed the way I manage email. Even with complex client handling, I always stay on top of every conversation without feeling overwhelmed. What used to be a heavy, intricate task package now feels incredibly smooth and easy to work through. Imho, one of the best tools to get ridiculous amount of focus time back every business day.

especially this becomes obvious whenever I need to hand over a large volume of client communication to a co-worker due to vacation or other absences. With comments and shared context, the transition is clear and frictionless, and nothing gets lost in the process.

What needs improvement

The only real improvement (and I’m sure I’m not the only one) is on mobile: the core-interaction makes it a bit too easy to mix up “comment” and “email.” A comment can quickly turn into an actual client-facing message if you’re moving fast, so you have to be extra careful.

Ratings

Ease of use

Reliability

Value for money

Customization

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52 views3mo ago

•3 reviews

It's a fantastic product with only two flaws. 1. They are insistent on not allowing users to have a unified inbox. I don't get it, but that's the decision they're making. 2. The way they rolled out the new pricing was bad. Instead of adding a tier with new or improved features, they took away features users already had and locked these old features behind a more expensive tier. If you liked the product you were paying for, you had to join the new tier to keep using it. Otherwise, you were severely downgraded. Even features that had been around for ages like "recent opens" that didn't require AI usage. Just a wild anti-customer thing to do.

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49 views1yr ago

•1 review

I've been using Superhuman for my email management across multiple accounts, and it's been nothing short of transformative. The speed at which I can now navigate and action my emails is at least twice as fast as when I was using Gmail. This efficiency is largely thanks to Superhuman's AI-powered features, such as the ability to auto-summarize conversations and an autocorrect function that outperforms Gmail and Outlook. The AI even helps me write emails by turning my ideas into complete messages that sound exactly like me. The extensive keyboard shortcuts further enhance my productivity, allowing me to do more in less time. Beyond functionality, the design of Superhuman is sleek and focused, eliminating distractions and enabling me to achieve inbox zero with ease. What's more, the Superhuman team is incredibly responsive to feedback and constantly introduces new features that keep making the experience better. Superhuman isn't just an email app; it's a productivity powerhouse that has fundamentally changed how I manage my digital communication.

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12 views2yr ago

•16 reviews

I have used Superhuman as an example in so many UX / UI discussions and I loved using it myself as well. And I have been following @rahulvohra for ages, ever since I found that piece you wrote on modelling viral growth. Superhuman is simply one of those products that has done most things right. Launch, onboarding, feature priority and you know that feature you got used to not using “Give us your feedback”? The team is there, answering, taking your feedback. It’s simply awesome. Still waiting for that iCloud support tho…. :)

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10 views3yr ago

•1 review

Use it daily. Haven't finished a single day with an email lingering in my inbox since Superhuman. Key features: 1. Snippets: I use this to brilliantly add reusable bits of information in emails. eg: zoom, calendar link, etc. 2. Ai: I have Superhuman initially compose an email for me. I can even have it 'rewrite in my voice' so I don't sound like a robot. 3. Remind me if no reply: There's always those emails that someone else needs to follow up with, but I will need to follow up with if they drop the ball. 'remind me if no reply' fixes that. Plenty of other features, but the slick UI, the use of shortcuts, and the fact that it just works, stands out.

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10 views3yr ago

•2 reviews

I was an early adopter of Superhuman and a huge fan, primarily of full keyboard navigation. However in the last few months it feels like its turning more and more into a Sales CRM type of email client as opposed to the original "just get through your damn inbox as fast as possible". They also pushing hard the team and business side so it just keeps getting more expensive. Needless to say now that most original features are available in gmail, can't justify the price anymore.

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11 views1yr ago

•1 review

Superhuman AI is one of the few instances where generative AI is integrated into a productivity tool in such a way that it maintains real utility and doesn't feel out of place compared to the rest of the app. As someone who is constantly drafting emails to external contacts to my org, it has been a game changer in my speed to reply back and draft emails that contain complex thoughts that need to get simplified quickly. Kudos to the team for this awesome launch 🙌

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8 views3yr ago

•1 review

I've been using Superhuman for about six months now, and it's the best email platform I've ever used - the customer service team is the most impressive part: I often get a response the same day if I have questions or even product feedback. The AI writing tool is fantastic, and I've been waiting patiently for it. I'm hoping that it learns from my feedback and gets better at writing in my voice.

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8 views3yr ago

•7 reviews

I have used various mailing apps until now, but they were apps that made emails easier to read. However, Superhuman is different. Superhuman increases the processing speed of emails and greatly contributes to productivity. You may hesitate at first, but it is undoubtedly the best mailing app.

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11 views1yr ago