The community submitted 11 reviews to tell
us what they like about Missive, what Missive can do better, and
more.
4.6
Based on 11 reviews
Review Missive?
Reviewers praise Missive for making team email collaboration smooth, organized, and dependable. Users highlight thoughtful details, sleek design, and powerful customization that reduce inbox chaos and boost accountability. Teams report easier internal discussions and fewer back-and-forth threads, with strong onboarding and support noted. Makers from
commend its ease of use and proximity to users. One complaint surfaces around broken keyword search after an update, but overall sentiment is highly positive.
The Missive team have paid such close attention to so many little details of the email experience that they've made it feel delightful again. They haven't tried to 'redesign the email experience' from the ground up, it's made me enjoy organizing my inbox and actually working with email again. I feel a shift coming back toward email with information overload, I wanted it to be dead with everyone else, but the internet is overwhelming and chaotic. My Missive inbox is not that at all, I love it there 🤣 it helps that the design is super sleek and everything is super customisable.
Also one of the few email clients that isn't trying to niche down too heavily into B2B. I pay for it for just myself as a freelancer and every feature, collaborative or otherwise, still works for me and adds real value. Have tried every email client out there, even newer ones launched in the last 6-24 months, and I kept coming back to Missive until I committed to the subscription recently. Can't beat it.
Keep it up team, killing it!
At Snipcart, Missive first freed us from Intercom's suite of expensive products. Then it showed us how powerful centralizing team communications inside one agile tool could be. Understanding Missive's breadth of features and settings can be a tiny bit overwhelming at first, but, thankfully, the team provides killer onboarding & support to customers.
If you're a product person, you'll quickly feel the passion for truly solving operational problems that shines through in Missive. 💙
What's great
centralized communication (2)onboarding support (1)
Our team at Dreamers & Doers has LOVED using Missive. We pride ourselves in outstanding customer/member support and Missive allows us to do exactly this. We used to have a lot of emails go back and forth between team members, now we can just collaborate within Missive! It's fantastic!
team collaboration (6)email management (4)productivity features (2)
This email application is exceptional, seamlessly functioning across various platforms. It has become my preferred choice for professional email communication.
What needs improvement
Occasionally, I encounter an “unread notification/email” bubble that persists despite my efforts to eliminate it. As an individual who finds such notifications particularly bothersome, I must admit that I struggle to ignore them. Nevertheless, I continue to utilize the application despite these challenges.
vs Alternatives
This email application is highly reliable and functional, providing seamless performance across all my devices. I highly recommend it.
How useful is the AI drafting and translation in practice?
I dont really use AI with this app.
How customizable are notifications to prevent alert fatigue?
Very customizable.
How well does Missive support multi-channel messaging like SMS?
I have not tried this feature. cannot comment on it.
Without exaggeration I spent two years testing out various email/help-desk solutions for our team before eventually settling on missive. It ticks so many boxes for us: imap synch, effortlessly colloborative, customisable rules, easy escalation pathways. It is also the first tech tool that I've introduced to our team that most staff actually love. In less than 24 hours we went from missing Thunderbird to happily moving everything across. Missive just works, and I love it.
What's great
team collaboration (6)customizable rules (1)easy escalation pathways (1)IMAP sync (1)
Missive keeps adding new productivity features to their already amazing email app. This app makes team collaboration simple and efficient. It's more than just email, yet it sticks close to its roots - making customer and team communications less painful.
What's great
team collaboration (6)internal and external communication (3)productivity features (2)
Why can't I search using keywords. If I search for a specific order number, for example 10567, It will list every single email. It use to work about a week ago, but it no longer works since the program updated. Please advise.
Missive is a really incredible tool. Already the backbone of our email management. It's incredibly well thought out and structure. We have much great accountability around our email management now.