Relay.app

The new standard for automation

4.8•18 reviews•

1.8K followers

The new standard for automation

4.8•18 reviews•

1.8K followers

•

•

Relay.app is a modern, easy-to-use automation tool with built-in AI and Human-in-the-Loop controls. Use it to automate workflows across Gmail, Notion, HubSpot and 100+ other apps.

Relay.app Reviews

The community submitted 18 reviews to tell us what they like about Relay.app, what Relay.app can do better, and more.

4.8

Based on 18 reviews

Review Relay.app?

Relay.app is praised for its user-friendly interface and robust AI integration, making it a preferred choice for automating workflows. Users appreciate its ability to streamline processes and enhance efficiency. The makers of

Retable

highlight its ease of integration, while

Alter

notes its effectiveness in testing workflows. The tool's human-in-the-loop feature is particularly valued for balancing AI capabilities with human judgment. Despite some login limitations, Relay.app is recognized for its extensive integrations and responsive support team.

+15

Summarized with AI

Pros

workflow automation (12)

wide range of integrations (7)

human-in-the-loop collaboration (6)

excellent support (5)

AI integration (4)

user-friendly interface (3)

Pros

Cons

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Founder Reviews (12)

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Other Reviews (6)

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•1 review

My team and I have just started using Relay. So far we have very few workflows automated but seeing how easy it is to use and the many implementations it has we will definitely add more automations. Customer service is also great and eager to learn from how we use the tool.

What's great

user-friendly interface (3)workflow automation (12)excellent support (5)wide range of integrations (7)

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5 views2yr ago

•1 review

Congrats @jebank on the launch. I have enjoyed using relay.app for the past few months, and working with the incredible team. As a startup founder, I love that I can use Relay as soon as I have the beginnings of a process that is repetitive, even if it's not fully formed. The human-in-the-loop functionality means I can build playbooks as I go, giving me the flexibility I need for constant improvement, and the ability to automate early. I also really appreciate the response time to bugs and feature requests, and I cant wait to integrate relay.app into more parts of my company workflows.

What's great

workflow automation (12)excellent support (5)human-in-the-loop collaboration (6)

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52 views2yr ago

•1 review

The price point!!!! ...oh, and the team has worked with any challenges I brought to it as I have been moving my whole tech stack over... automation are happening! Their response time has been INCREDIBLE! This team will earn your business! You can't go wrong with this product!

What's great

workflow automation (12)excellent support (5)

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6 views2yr ago

•1 review

I've been using Relay for over 6 months now and really pleased with the experience. I chose it over other similar apps because it offered the integrations I wanted and was much easier to get working. On top of that, the support from the Relay team has been great,

What's great

excellent support (5)wide range of integrations (7)

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3 views2yr ago

•1 review

Relay.app brings automation to a place where anyone can use it rather than having a developer focus. Their slick UI and natural language encourages even the most tech-shy to embrace the efficiency of automation. And, No other tool lets you balance AI smarts with human judgement the way Relay.app does!

What's great

user-friendly interface (3)AI integration (4)workflow automation (12)human-in-the-loop collaboration (6)

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5 views1yr ago

•10 reviews

What's great

user-friendly interface (3)AI integration (4)workflow automation (12)human-in-the-loop collaboration (6)

Relay.app has quickly become my go-to automation platform, and for good reason. What sets it apart is the seamless integration of AI capabilities with human-in-the-loop controls, creating a perfect balance between automation and human oversight.

The built-in AI features are genuinely impressive. Being able to use AI for tasks like data extraction, content generation, and decision-making within workflows opens up possibilities that traditional automation tools simply can't match. The AI integration feels natural and intuitive, not tacked on as an afterthought.

What I particularly love is the "human-in-the-loop" functionality. Unlike fully automated systems, Relay.app lets you pause workflows for human approval or input when needed. This is invaluable for processes that require judgment calls or quality control.

The interface is clean, modern, and incredibly user-friendly. Setting up workflows is straightforward, and the visual builder makes complex automation accessible even to non-technical users. The platform connects seamlessly with Gmail, Notion, HubSpot, and 100+ other apps.

Relay.app represents the future of automation - smart, flexible, and human-centered. Highly recommended!

What needs improvement

While Relay.app is excellent overall, there are a few areas for improvement:

The platform is relatively new compared to established players like Zapier, so the app integration library, while solid at 100+ apps, could be expanded further. More niche tool integrations would be welcome.

Documentation and tutorials are good but could be more comprehensive, especially for advanced AI features and complex workflow scenarios.

Pricing information could be more transparent on the website to help potential users understand costs upfront.

vs Alternatives

I evaluated several automation platforms including Zapier, Make, Microsoft Power Automate, and n8n before choosing Relay.app. Here's why Relay.app stood out:

AI-Native Design: Unlike competitors where AI feels like an add-on, Relay.app was built with AI integration from the ground up. The ability to use AI for data extraction, content generation, and decision-making natively within workflows is unmatched.

Human-in-the-Loop: This is Relay.app's killer feature. The ability to pause automated workflows for human review, approval, or input provides the perfect balance between automation and control. This is invaluable for processes requiring judgment or quality assurance.

Modern User Experience: The interface is clean, intuitive, and feels contemporary compared to older platforms. Setup is quick, and the visual workflow builder is excellent.

Transparent Pricing: Relay.app offers clear, reasonable pricing without hidden costs or complex tier structures.

Innovation Focus: The platform is actively evolving with cutting-edge features, while established players can feel stagnant.

Relay.app represents the next generation of automation - AI-powered, human-centered, and genuinely innovative.

What AI features are most useful day-to-day?

The AI capabilities in Relay.app are what truly set it apart from traditional automation tools. The most useful AI features I use daily include:

Data Extraction: AI can intelligently parse unstructured data from emails, documents, and web pages, extracting key information without complex rules.

Content Generation: AI-powered content creation for emails, summaries, and responses saves significant time and maintains consistency.

Smart Routing: AI helps make decisions about workflow paths based on content analysis, such as categorizing incoming requests or prioritizing tasks.

Natural Language Processing: Understanding context and sentiment in customer communications helps automate appropriate responses.

The flexibility to prompt any AI model within workflows is incredibly powerful. It transforms automation from rigid rule-following to intelligent, context-aware processing.

What authentication options exist besides Google login?

Currently, Relay.app primarily uses Google login for authentication, which streamlines the setup process and integrates well with their Gmail integration. While this works well for most users, having additional authentication options like email/password, SSO (Single Sign-On), or other OAuth providers would provide more flexibility for organizations with different security requirements. For teams not using Google Workspace, alternative login methods would be beneficial.

How fast is support response and issue resolution?

The support team at Relay.app has been responsive and helpful in my experience. Response times are generally quick, usually within a few hours during business hours. The team is knowledgeable and provides practical solutions rather than generic responses.

The platform also has good self-service resources including documentation and examples. For a relatively new platform, the support quality is impressive and shows the team's commitment to user success. As the platform grows, I hope they maintain this level of personal attention while scaling their support capabilities.

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6 views18h ago

Relay.app

The new standard for automation

The new standard for automation

Relay.app Reviews

The community submitted 18 reviews to tell us what they like about Relay.app, what Relay.app can do better, and more.

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vs Alternatives

What AI features are most useful day-to-day?

What authentication options exist besides Google login?

How fast is support response and issue resolution?