Educate users without repeating yourself over and over in live-chat. People don't like to navigate in helpcenters for hours, so give them answers immediately. Designed for SAAS who want to reduce time spent on customer support, increase retention and MRR.
As I said last week on IndieHackers, what you have here is amazing. So much better than existing players like Zendesk and Freshdesk. However, for me it's not something I can use in my business until it comes with a ticketing system. And please take my advice and make a REALLY SIMPLE ticketing system.
@mickc79 Thanks for your support Mick from the beginning!
We are currently building such a system (live-chat or ticketing options), we might be done by next week!
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Love the UI, it looks very intuitive. Congrats on the launch!
@pierre_kraus Thank you Pierre, we try our best to make it as intuitive as possible!
Especially with a product with few features at the moment, it's really important. Open to feedback to improve it even more! :)
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@arnaud_belinga1 I think it's key to have few features that works well and are easy to use instead of a lot of them with an average UI and some bugs. Well done!
@troelsfeodor Not the top priority, but it will be available in the coming weeks for sure. We are first integrating a ticketing/messaging system in case the users doesn't find an answer. This will be achieve by next week, then we'll work on multi-language support.
We will soon release our public roadmap, I will let you know when we finished it.
Thank you for your interest in Learnd Troels :D
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Great looking landing page and a really great product! Congrats on the launch
@typeofgraphic Thanks Paul, we reworked our landing page a lot for the past few days, glad you like it! The Indie Hackers community helped us a lot with feedback to make it works :)
@anab Thank you Ana! We actually moved out from Paris, far from friends and family with @matteolefloch in order to live in the countryside in a flatshare.
We now work 7/7 on SAAS projects 🤓
We are really motivated to make it happen!
@dagorenouf Thanks for your support from the start Dagobert!
Although consistency and self-discipline are important, it is also great to have motivation and this guy fuels you with it on his Twitter 💪
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