Herald

A collaborative repository for user feedback.

2 followers

A collaborative repository for user feedback.

2 followers

Visit website

Herald helps product and customer teams work together to grow revenue by painting a full picture of user problems.

Launch tags:Task Management•User Experience•Customer Communication

Launch Team

Tines The single, secure environment for agents, apps, and automations.

Promoted

Rutter

Herald is awesome! Been using Herald since the beginning! Jay and Neel never stopped innovating and fast rollout new features. It has been great helping me organize feedbacks from various clients and prospects. I also really like its chrome extension that makes feedback input really streamlined.

Report

6yr ago

MagicBus

Been using Herald with my team. It’s a super easy way to help my team see all the issues customers mention. The weekly digests are helpful! Every PM should adopt this tool.

Report

6yr ago

Simmer (formerly Foodie)

So excited about the potential of this. This is a really well thought out, scalable approach to UX research.

Report

6yr ago

Score with Friends

The thing that surprised me with how much I enjoy it in Herald is their NPS-style survey feature that integrates directly with a customer feedback database. We all should be going through that process, but they make enough of it automatic so that you actually do it, and it helps your company.

Report

6yr ago

Beacons

We've been using Herald since early this year, and it's completely changed the way that we act on user feedback. Before Herald - everyone on the team would talk to users, take their own notes (sometimes) scattered across Google docs, Notion, paper, etc., and then advocate for whatever ideas they happened to remember from their own conversations. After Herald - all of our user feedback is aggregated in one place, with direct quotes for context, and the ability to search, sort, and prioritize. Learning quickly from your early users is so important, and Herald helps us do this better. @nilkanthjp and @jayisms are always there to help too, and improve the product every week!

Report

6yr ago