HelpSpace 2019 Launch

A support ticket system for the modern age.

4 followers

A support ticket system for the modern age.

4 followers

HelpSpace will simplify your support by piping all emails into a beautiful dashboard. You have multiple e-Mail addresses for different products? No problem, you can add multiple email channels and much more.

Launch tags:Productivity•Developer Tools

Launch Team

ReplayAutonomous app testing for teams who ship at AI-speed

Promoted

Product Hunt

This looks amazing! When do you plan to implement the new features? Especially interested in the integrated knowledge base 🙏

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7yr ago

HelpSpace

Maker

@calum Thanks! We wanted to let the people decide what feature should be next and right now it looks like the knowledge base will win the race. I hope we will have it ready within the next two months.

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7yr ago

Product Hunt

@janiskelemen Sounds great! Congrats on the great launch!

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7yr ago

Bybrand

@calum @janiskelemen My 1% - I think the knowledge base is not the best resource to develop. I, for example, use Wordpress as KB, using KnowAll.

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7yr ago

Hey Janis, looks great product. Congrats on the launch. Interested to know the difference between HelpSpace and HelpScout (current tool)?

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7yr ago

HelpSpace

Maker

@utsav_cool the most obvious difference is the UI at the moment. However, we just launched and still have tons of ideas and features in mind that will make HelpSpace very unique. First step was to cover all the basic needs and develop from there. Our goal is to listen to our customers and only provide features they really need 😊

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7yr ago

HelpSpace

Maker

🥳I'm thrilled to announce that Helpspace is out of beta and ready for production. If you have any questions let me know!

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7yr ago

@janiskelemen Awesome website ,by the way how to implement the hero bubble animation ?

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7yr ago

Lemon Squeezy

Congrats on the launch! 🔥 Looks awesome! I know you’ve been hard at work on this for awhile. Excited to see how you rollout the social channels and knowledge base! 🙌

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7yr ago

HelpSpace

Maker

@jrfarr Thanks! 🤗

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7yr ago

Laravel Secrets

Congratulations on the launch! It looks really great and my first experience with it is awesome. Keep going man!

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7yr ago

HelpSpace

Maker

@stefanbauerme thanks Stefan! Very appreciated!

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7yr ago

Fantastic help desk software, intuitive and easy to use! By the way, there are more functions than you might think! So be sure to try it out - the tool is also constantly updated, so there are always new features coming :)

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6yr ago

Songbox

Looks cool. I use drift on one of my products and intercom on the other. Why should I use this?

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7yr ago

HelpSpace

Maker

@mickc79 fair point! I think the answer to that is actually quite simple. Use the tools you like to work with and which you are the most efficient with. We aim for simplicity and beautiful UI. We are a small bootstrapped startup and still have quite a journey ahead of us to get were companies like intercom are but we are way more flexible and can move and react to customer needs really quickly which is our key strength at the moment.

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7yr ago

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