Launching today

Harmony

Launching today

AI agents that resolve IT/HR tickets inside Slack and Teams

36 followers

AI agents that resolve IT/HR tickets inside Slack and Teams

36 followers

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Productivity

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AI Workflow Automation

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AI Agents

Harmony is an AI-native ITSM platform for IT teams. Instead of bolting a chatbot onto a ticketing tool, we built the helpdesk around AI agents: employees ask in Slack or Teams, and 100+ production-ready agents handle password resets, app access, onboarding, device issues and more end to end, escalating to a human only when needed. Ticketing, asset inventory, SaaS management and workflows live in one workspace, so agents have context to act. Teams hit 60%+ auto-resolution in days.

Harmony Alternatives

Exploring Harmony for AI ticket resolution? Consider Trace for end-to-end workflow automations across tools, or build chat-native teammates with Runbear. Prefer no-code and privacy? Try Activepieces. For support ops, ClearFeed makes Slack a shared inbox, while AccessOwl streamlines access approvals in Slack.