AI-powered customer feedback analytics that helps you build a successful business. Centralize all your customer feedback, analyze it with AI, and uncover clear, actionable insights. Find patterns, fix issues, boost retention, and grow your business.
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Maker
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Hi Product Hunt! 👋
I’m thrilled to finally share Feedmux with you all. As a founder, I’ve experienced firsthand how difficult it can be to make sense of scattered customer feedback and turn it into real business growth. That’s why we built Feedmux, to give teams an easy, AI-powered way to centralize feedback, spot trends, and act on what matters most.
We built this tool because existing alternatives are very expensive and mostly target large enterprises, leaving smaller teams and startups without accessible solutions. With Feedmux, we’re making powerful feedback analytics available to everyone.
This is our first public launch, and we’re eager to learn from your insights and suggestions. Your feedback will help us shape the future of Feedmux. If you have questions, ideas, or want to see a demo, just let me know. Thank you for checking us out and supporting our journey!
@saurabhsriv So excited for the launch!
It is amazing. Does your platform take into account response bias or overrepresented user segments when analyzing feedback?
@olivia_johnston1 Yes, we tag them in the dashboard.
Do you provide role-based dashboards? For instance so that product managers and customer success teams can each access the most relevant insights?
@ethan_lennon Not currently, but we would love to build for you if you are interested.
That’s lovely, Can you track changes in customer sentiment over different product releases or feature updates?
@faisal_iftikhar Indeed, we support it.
@saurabhsriv Does your tool recommend next steps or is it primarily focused on highlighting patterns for us to act on manually?
@scytalelabs_marketing We do give insights on how to make improvements.
This is fantastic. How well does your system manage multilingual feedback from customers around the globe?
@justin_deacon Our AI models are capable of understanding the nuances.
I love how it transforms feedback into real actions. Can it track how issues improve over time?
@graham_weaver Yes, it does.