Feedmux

Feedmux

Affordable AI-powered customer feedback analytics

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AI-powered customer feedback analytics that helps you build a successful business. Centralize all your customer feedback, analyze it with AI, and uncover clear, actionable insights. Find patterns, fix issues, boost retention, and grow your business.
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Launch tags:Analytics•Customer Communication•SaaS
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What do you think? …

Saurabh Srivastav
Maker
📌
Hi Product Hunt! 👋 I’m thrilled to finally share Feedmux with you all. As a founder, I’ve experienced firsthand how difficult it can be to make sense of scattered customer feedback and turn it into real business growth. That’s why we built Feedmux, to give teams an easy, AI-powered way to centralize feedback, spot trends, and act on what matters most. We built this tool because existing alternatives are very expensive and mostly target large enterprises, leaving smaller teams and startups without accessible solutions. With Feedmux, we’re making powerful feedback analytics available to everyone. This is our first public launch, and we’re eager to learn from your insights and suggestions. Your feedback will help us shape the future of Feedmux. If you have questions, ideas, or want to see a demo, just let me know. Thank you for checking us out and supporting our journey!
Preet Mishra
Helploom
Maker

@saurabhsriv So excited for the launch!

Erliza. P

🗣️📊 Just launched — #Feedmux brings affordable AI to customer feedback analysis! Love the balance of insights + price 🧠💸 Anyone tried it with large NPS datasets yet?

Olivia Johnston

It is amazing. Does your platform take into account response bias or overrepresented user segments when analyzing feedback?

Saurabh Srivastav
Maker

@olivia_johnston1 Yes, we tag them in the dashboard.

Gabriel Phillips

How do you make sure the AI doesn’t misclassify feedback?

Saurabh Srivastav
Maker

@gabriel_phillips We use state-of-the-art AI models, and we do frequent audits too.

Ethan Lennon

Do you provide role-based dashboards? For instance so that product managers and customer success teams can each access the most relevant insights?

Saurabh Srivastav
Maker

@ethan_lennon Not currently, but we would love to build for you if you are interested.

Faisal Iftikhar

That’s lovely, Can you track changes in customer sentiment over different product releases or feature updates?

Saurabh Srivastav
Maker

@faisal_iftikhar Indeed, we support it.

Scytalelabs marketing

@saurabhsriv Does your tool recommend next steps or is it primarily focused on highlighting patterns for us to act on manually?

Saurabh Srivastav
Maker

@scytalelabs_marketing We do give insights on how to make improvements.

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