Desku

Hello Product Hunters, the Champion of Customer Service is here! I am Gaurav founder of Desku. I could not have built this stunning platform without my team. we are super excited to unveil Desku, your AI-Powered Customer Support Automation Platform. Why Desku for your business? As a business owner, it becomes overwhelming for you to manage all the customer queries at once and that too from multiple channels and in case if you miss out on any customers, you may forever loose them and in the competitive world, retention is super hard than we think. So we are here for you and your business to manage every customer support query that comes by. What you can do with Desku? 🔌 Give your website data to Eva AI Or Connect your Ecommerce store (Shopify, WooCommerce and Ecwid) with Desku and see the magic that unfolds all of your customers from the store synced in minutes. 🤖 Our Smart AI Features help to increase efficiency and help to balance between business and Customer Support and Growing Business 🤝 Unify Customer Queries from multiple platforms in one and never miss out on any customers. 🙌 Self-Service smart features like AI powered Knowledge Base help customers or visitors to first go through guidance before reaching out to your support team. 👾 No-Code Chatbot Builder with just drag and drop conversational interface to deploy chatbots to Whatsapp, Messenger or your custom website ✍️ Smart AI-Features help in summarising the whole conversation with your customers to avoid reading it whole email to know the query along with knowing the sentiment of customers. 📧 Easy assigning of Email Queries and Live Chat to the right support agent to solve them precisely. 📈 Marketing and automation of Desku help in marketing and automation can help businesses take their marketing to the next level by sending personalised messages to their target audience and helping boost sales and revenue. 📊 Report and Analytics of businesses can gain valuable insights and improve their support strategy. This can help businesses make data-driven decisions that can lead to improved customer satisfaction and retention. 🛒 For DTC, Ecommerce, or any small-medium scale business, if you are facing challenges in overcoming and cracking customer support queries, then Desku is the right platform to look at. 💵 Special Offer Just for Busy Business Owners💵 As a launch offer, we are giving 30% OFF on any paid plan of Desku. I am here all day to receive any questions, feedback, or suggestions from your end. Interested in crushing the revenue goals together? Let’s do it!

What's the impact of AI in Customer Service? Will Automation Platforms like Desku be a game changer?

Desku is awesome for customer support with all integrations! Congratulations team Desku on your launch!

Wow, this is outstanding @gaurav_nagani @darshan_tank2 @udayparmar Customer Service has always been a function that we were struggling to automate with every tool in particular, but we never had a system to orchestrate Customer Service at this level. It looks very promising for both our own in-house e-commerce, but also for e-commerce clients we have in the agency. Will definitely try it out in the upcoming days. Thank you for this launch! Can't wait to give it a try. I hope you guys get POTD 🚀

This feels like a mature product. Interesting approach to CS. I remember how hard it was to get whatsapp to work in a similar context a year ago. I'm curious who has been your best customer until now? Is it a general ecommerce or does the desku workflow help someone in particular?

Woooah, this is neat! It was time for AI to enter customer service 🙌 Amazing work, Desku team, hope your product reaches the stars 🚀🌟

Fantastic product guys! And slick UI! You're going to give Intercom a run for its money! :)