ClearFeed

Name: ClearFeed
Rating: 4.91 (11 reviews)

Convert Multiple Slack Channels into a Shared Inbox

4.9•11 reviews•

726 followers

Convert Multiple Slack Channels into a Shared Inbox

4.9•11 reviews•

726 followers

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Team collaboration software

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Customer support tools

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Slack apps

Tired of keeping track of requests across Slack channels? With ClearFeed, you can: manage a shared queue of requests across channels, respond within SLAs, convert requests to tickets/issues, broadcast messages across channels and more.

Free Options

Launch tags:Slack•Productivity•Customer Success

Launch Team / Built With

LastMile AI

Congrats on the launch! 🚀🚀🚀 Definitely solving a tough problem with the right solution. Excited to see what comes next!

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3yr ago

ClearFeed

Maker

@andrew_hoh_1 Many thanks for your support Andrew! Buckle up for our journey 🚀

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3yr ago

ClearFeed

Maker

@andrew_hoh_1 thanks for the support here!

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3yr ago

This is exciting! As a small team we're (or at least I am) already feeling the pressure of keeping track of a number customer channels. Congrats on the launch!

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3yr ago

ClearFeed

Maker

@remy_lynch thank you so much for the kind words Remy. It's our users who motivate us to become even better. :)

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3yr ago

HireOtto

Maker

@remy_lynch That's something a few of our users have also reported. They were struggling to stay on top of requests with a small team but are now able to serve the same (and growing) set of customers with the same team as before.

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3yr ago

CulturePulse

Very cool! This seems like something we could use to manage our community slack! Almost like a Missive kind of application for slack. Looking forward to diving in deeper :)

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3yr ago

HireOtto

Maker

@justin_lane2 We already have a few teams using ClearFeed for managing their slack community. Do let us know if you'd like to chat more on this. :)

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3yr ago

ClearFeed

Maker

@justin_lane2 Thanks for the kind words, Justin!

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3yr ago

CulturePulse

@suyash_chaudhari For sure, I'll be in touch if our CPO likes the idea :)

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3yr ago

Congrats on the launch, Clearfeed 🚀. For any team with 10s of support channels that wants to stay on top, ClearFeed should be the go-to tool. Automatic ticket generation, private conversations, and cross-channel updates are awesome features that should make your life instantly easier.

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3yr ago

ClearFeed

Maker

@vishnu_vinjam thanks so much Vishnu! Fun stuff on the roadmap 👀

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3yr ago

Signals

Congrats on the launch. At Factors.AI , we provide support to customers on slack and have 50+ channels running currently. Its nearly impossible to stay on top of all the threads and measure metrics such as SLAs, outstanding issues and so on. Definitely, a problem that resonates and the product looks sleek

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3yr ago

ClearFeed

Maker

@praveen_das1 appreciate you + the Factors team, Praveen! 🎫

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3yr ago

ClearFeed

Maker

@praveen_das1 @factors-ai has been absolutely vital to our growth. thanks for a fantastic de-anonymization product!

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3yr ago

Goodmeetings

At Goodmeetings.ai, we help revenue teams have productive customer meetings and focus on the customer while our AI meeting wizard handles the rest(automated summaries, meeting insights in addition to recordings, transcripts, etc.). We provide personalized and high-touch support to customers on Slack. As we are scaling fast, the channels have grown in number exponentially and it's become a pain to manage these channels and ensure messages are not missed. We have been an early user of Clearfeed and I love that I am able to manage Customer Support requests across multiple Slack Channels in one triage channel...the timely reminders for SLA breaches help us be on top of support requests...Clearfeed has been a game-changer!

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3yr ago

ClearFeed

Maker

@ajay_srinath thank you so much! When we started the product - all we had were the SLA alerts and we got some customers just based on that. That was the one feature I wanted in my own personal experience prior to starting ClearFeed. I hope we are able to invest in more AI stuff and make those alerts even more fine-grained in terms of intents.

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3yr ago

Congratulations on the launch! Have been using ClearFeed daily for 6 months now for CS and it has helped a lot. Really like your reports and use it to analyze how differently our customers are engaging.

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3yr ago

ClearFeed

Maker

@prashant_dhanke thank you for being an early believer Prashant — can't believe we've been jamming on this for almost 6 months together!

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3yr ago

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4.9

Based on 11 reviews

Review ClearFeed?

Reviewers describe ClearFeed as a practical, daily-use tool for teams doing customer support in Slack. They say it helps them stay on top of threads, detect requests without forcing customers to tag bots, track follow-up and SLAs, and handle support across many channels. Several highlight useful integrations, especially with existing support tools like Zendesk, plus triage and broadcast features. Users also praise the team’s responsiveness, late-night support, and willingness to customize. The feedback here is consistently positive, with no clear drawbacks mentioned.

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Convert Multiple Slack Channels into a Shared Inbox

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