Launched this week
Banger Mail
Shared mailboxes for teams and AI agents
176 followers
Shared mailboxes for teams and AI agents
176 followers
Banger is a native Mac app for teams running shared inboxes like support@, sales@, and founder@. You and AI agents work the same mailboxes: agents triage, label, and draft with scoped access, while you review before anything sends. Connect your own domain or Google Workspace accounts, search everything, assign threads, and track work on a board. Early access: 14 days free, 2 mailboxes, 100 AI credits, no card. 500 spots now. Mac first, Windows and mobile next.
Scoped access + human review before send is the right trust boundary for mixing AI agents into shared inboxes. How granular does the scoping get - can one agent draft-only on support@ while another gets broader access on sales@, or is it set per-mailbox rather than per-agent?
Banger Mail
@dannyheng hey Danny, yeah same for teammates and AI agents: you can choose which mailboxes they have access. For example, you can have a support agent answer on @support and @help and a sales agent answering only on @sales. Same as teammates, you can invite some people to some of the mailboxes only.
How scoped exactly is the agent access — can it send on its own in some scenarios, or does every outbound always wait on a human click?
Banger Mail
@sedahykex4z You define its send permissions, if it's an inbox that's ok for the agent to eventually send it'll do that given the permission.
Congrats! QQ, this is only for MacOS or any future plans to release on Win?
Banger Mail
Hey @ruvik_milkis , we have a Windows version that is very advanced right now, based on WinUI3 with Fluent Design. We'll launch it soon after it gets parity and similar quality as the native macOS version.
Shared mailboxes where agents triage and draft but a human reviews before send is exactly the setup I'd want for a support@/founder@ inbox — the 'forward the thread into Slack for a second opinion' dance is real. One thing I'd test first: does the review-before-send gate apply to every agent-drafted reply forever, or can you whitelist specific labels/intents (say, shipping-status replies) for auto-send once you trust the triage? And is an agent's scoped access set per-mailbox, or can you restrict it to certain threads/labels within a single inbox?
Shared inboxes are a good place for AI because the work is repetitive but the accountability is still human. The guardrail I would want is a clean separation between draft, suggested action, and actual send, especially for support or billing threads.
Banger Mail
@krekeltronics yeah, we already have that on the version we launched today. Give it a try and let me know if it works for you.
finally a mac app that doesn't feel like a chrome wrapper for shared inboxes. love that ai drafts sit waiting for approval before sending, keeps things sane for support@
Banger Mail
@camderelit14271 thank you Tahir
finally a shared inbox that feels built for mac, the scoped ai access for drafting is genuinely useful and the kanban board for threads makes support way easier to follow
Banger Mail
@cumaiftlikm5ln thank you Cuma