Zendesk Sunshine

Open, flexible CRM platform built on AWS

Zendesk Sunshine is an open, flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives—and use it across your business. It’s fast, powerful, and gives you the freedom to build any customer app or service you can dream of.

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Anna Filou
Anna Filou@anna_0x · Tech Geek, Web Designer, Illustrator
The website gives no info on the product whatsoever. The design is great, but how does this actually differ from the competition? I'd love to see some screenshots, GIFs and actual features.
Jeseph Meyers
Jeseph Meyers@jesephm · Partner, Queen City Media
Yea... from the LP the only "features" are that it's built on AWS and _better_
Nicolás Guzmán
Nicolás Guzmán@nick_gc · Full Stack Engineer
@anna_0x and pricing!
Joseph McCarron
Joseph McCarronMaker@joseph_mccarron
@anna_0x Thanks for the feedback on the site. You're right, the features page is a little buried. You can find it by clicking the "Start building" button: https://www.zendesk.com/platform... Sunshine is the new brand for Zendesk's developer platform. Our most innovative customers have long been using Zendesk as a platform but we never actually gave it a name before. With the announcement of Sunshine we're giving it a name and significantly deepening our developer-first offerings with some new APIs that are generally available today (Custom Objects & Relationships), some that are in beta (Events), and some more that are coming in 2019 (Profiles, Conversations). You can see a list of the new and upcoming APIs under "Customer Data": https://www.zendesk.com/platform...
Joseph McCarron
Joseph McCarronMaker@joseph_mccarron
@jesephm Oops sorry about that. The features page is buried behind the "Start building" button. https://www.zendesk.com/platform...
Anna Filou
Anna Filou@anna_0x · Tech Geek, Web Designer, Illustrator
@joseph_mccarron honestly, I think that the Features page should be your homepage 😅
Marco Cheung
Marco Cheung@marcoatwill · Ecommerce Project Lead, DVF
So I checked on the product and look interesting, I clicked on the start your trial button and it lead me to start up a zendesk trial account. Within the account after logged in, there are no trace of the new "Sunshine product". Am I missing something?
Sharry Stowell
Sharry Stowell@molinto · Full time web dev
@marcoatwill Exactly the same here. Click on start building, page links to the same page. Click 'Start your trial' - just the register page, signin & the exact same Zendesk Agent page. What a waste of 15mins. No information, no pricing or screenshots!
Alex@nyalex · Founder, Refersion
@marcoatwill Same! Feels like a bait and switch. :-(
i think its more q drift/intercom/hubspot competitor than SFDC
Suraj Savalia
Suraj Savalia@ssavalia · Product Manager, HUGE
Wow! Way easier than developing for other ecosystems. Really interested in learning more about accessing data across data sources without it all having to be in Zendesk.
when are you launching it?