Is easy to use. It lets me see so much info on my contacts and prospects, and to manage my pipeline. Very powerful at a good price.
Nothing much. The developers are improving it all the time anyway.
I've used so many CRMs in the past, and have also looked at lots of others too. I was first attracted to Salesflare by the clean design and ease of use, but then was very impressed with just how powerful it is. It integrates so well with Gmail, that it just became a natural extension of how I work. Also the developers have been offering great support too. I highly recommend Salesflare.