Product Tours by Intercom

Connect the dots from sign-up to success

4.5/5
About
Guide users through your product to turn new sign-ups into successful customers. Product Tours are perfect for product onboarding, new feature announcements, and proactive support. Best of all, Product Tours works with the rest of Intercom!
Would you recommend this product?
CEO at Harvestr, Product Maker

We started using Product Tours to improve onboarding on our saas platform and the results have been impressive. With Product Tours, our onboarding's completion rate is twice the completion rate of our previous onboarding. After only two weeks, we also had 10% more users who were performing our core activation action. Having this new feature integrated to Intercom is literally a dream come true!

Pros:

Super fast and intuitive set up, no code required, immediate results

Cons:

Missing more in-depth analytics and editing an existing tour could be easier

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Advertisin', Wanderlustin' Nerd

Just started using today, so curious to see how it plays out for our customers over the next few weeks. But it seems very promising!

Pros:

It solves a big problem for us! Super easy, intuitive set up.

Cons:

Limited analytics.

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People Product Person

Have been using it for about 3 years. Cannot imagine our world without it. We are making sure we have it on every new produt we add to the portfolio.

Pros:

Easy, simple, powerful

Cons:

Cannot think of anything

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It's like 3 weeks old. How have you used it for 3 years?