Brian Ragone

We just open-sourced Puzzle Skills, nine skills that teach any MCP-connected agent to become a COO-level operator when connected to Puzzle.

• Read the map: understand your existing workspace

• Build a process: create steps, roles, tools

• Interview for a process: ask questions, then map

• Map the team: document people and roles

• Map tools and data: document systems and assets

• Log a decision: record why things changed

• Cost a process: put dollars on work

• Find what to automate: surface the best automation candidates

• Audit what's there: catch gaps and stale docs

Connect your agent to Puzzle's MCP, add the skills, and it'll start documenting how your business runs.

I've spent the last 8 years building processes for clients.

I must say, this line of work has shifted quite a bit.

If I could point to the one differentiating quality of those who can optimize work for scale, it's people who are able to think in workflows, versus others who think in isolated documents.

I was 22 years old, fresh out of college, when I first learned how to flowchart, and it changed the way I think about operations. It was just one year later when I had an anxiety attack as the COO of a 15-person startup company, trying to manage how my business worked through documents