Nic Riedel

Notion is my go-to-tool when it comes to jotting down ideas, planning processes or more extensive documentation. It's so flexible and so powerful (e.g. databases), that it's always a great starting point for whatever you want to get done.

It's a great tool, as it can combine all aspects of customer support and engagement activities. From customer support chats, help centre, all the way to automated email series. It's (relatively) intuitive and works great within a Team setting. The only real down-side here is the enormously expensive pricing. This can be a killer for early stage startups..

It's making creating beautiful presentations so effortlessly.