Operator by Intercom

The bot for better customer experiences

5.0/5
About

Operator by Intercom is a customer service chatbot that handles simple tasks so you can focus on things only humans can do.

1 Reviews
Jake Crump
 
  • Jake Crump
    Jake CrumpHead of Support at Product Hunt
    Pros: 

    This feature helps our team save time by automatically recommending articles we've already written. It's a real time saver.

    Cons: 

    I wish that we had more control over how and when it suggested articles.

    Intercom seems to always add features around the same time that I begin to want them. This was something I had recently been looking into for our team so I was quite happy when I saw this on the site. There are some aspects I wish I had more control over, but overall this is a fantastic addition to Intercom that I'm sure will help our team be more productive.