Evolution is the better word. "Pivot" hints at giving up on an idea. Evolution is how a bad idea becomes a better one, from a customer's offhand comment, from experimenting with new tech, or in our case, from solving our own pain while trying to build a business.
Every startup is the compounding of great insights and bad mistakes. Jobs said it best: you can't connect the dots looking forward, only looking backward.
Doing top-down B2B sales while building the product gave me a concentrated dose of product + sales + success + engineering in a single year. I felt the acute pain of how startups actually operate. I built min. to solve it for myself: all my customer context in one place, so I could follow up, get insights and iterate without paying for and babysitting five different tools.
min.
Sup PH 👋
I'm Eric, one of the builders here at min.
We built this because we kept hitting the same wall. The notetakers could summarize a meeting fine, but none of them knew the customer context on the other side, so every time I wanted to give my Claude Code context I was dumping dozens of meetings and 20 threads into a context window. I was raw dogging the rest of it in my head. So we built the thing we wanted: an AI that has already been in every conversation you've had with a customer.
It runs on your email and meetings and builds context for everyone you work with. I have it connected to my Claude Code, bringing every customer context into my building process is a complete game changer.
PH gets 6 months of recall history for free instead of the typical 3 on the free tier!
min.
Hey PH!
We built min. out of a pain WE faced every day. We couldn't all jump on every customer call, sales sync, or user interview together, and catching up afterward was a nightmare. Sifting through email threads, reading transcripts, or watching meeting recordings to get the scoop wasn’t efficient.
We wanted a tool that did two things seamlessly:
Summarize & Provide Context: Give us a living, one page briefing of the entire account history so we could get the scoop in 60 seconds.
Consult & Dive Deeper with AI: Allow us to ask AI specific questions grounded in those exact calls and emails: "Where are they skeptical?", "How do I progress this deal?", or "Draft a follow-up email addressing their budget concerns."
That’s how min. was born!
I’d love to hear from you: How does your team currently handle context when someone can't make a call?
@fadi_kanaan1 honestly right now it's a Slack thread someone half-remembers plus a Notion doc nobody updated after week two, so I get the pain. the thing I keep chewing on with min. is the other side of the call: you're building "a living AI" for every customer from their emails and meetings, and then asking it things like where are they skeptical, essentially interrogating a model of a person who never agreed to be modeled that way. most CRMs store what was said, this one seems to build something closer to a standing profile you can query about someone's own doubts. does the customer have any visibility into that, or any way to know that's happening on the other end of the relationship