Intercom on Customer Support - 2nd edition

Tips on how to scale great customer support

get it
You need to become a Contributor to join the discussion.
Teddy Zetterlund
Teddy Zetterlund@teddyzetterlund · Full-stack consultant
What's new in the 2nd edition? Nothing about it here or the site. Found it: So in the 2nd edition of Intercom on Customer Support you’ll also learn: - What jobs help content performs for you and your customers (from promoting best practice to selling your product) - What types of content you might want to consider creating - How to write help articles that will get read - Tips for maintaining and optimizing your help content Source: