Intercom on Customer Engagement

A book on how to create messages that drive engagement

Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.

Reviews

Thomas Ricouard
Christopher Thomas
Julia Shmyrova
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Discussion

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Adam Risman
Adam RismanMaker@adamrisman
Hey folks, Adam from the Intercom content team here 👋 Just wanted to give you all a heads up that we've just released Intercom on Customer Engagement as an audiobook. You can give it a listen at the links below 😀 iTunes – https://itunes.apple.com/us/podc... Stitcher – https://www.stitcher.com/podcast... Overcast – https://overcast.fm/itunes134113...
Product Pearson
Product Pearson@productpearson · Product Manager @ Property4Media
Random one, but I'm not sure about the UI/UX of this page. Like, I land on it, and I get the CTA to enter my email. For some reason, it doesn't occur to me to scroll down. Maybe because there is no downward pointing arrow, or the fact the big purple area makes it look like it's the bottom of the page: Sorry I know that's quite random, and it might just be me. I'm on a 1920x1080 resolution on a 22" screen if that helps. Ash
Cody
Cody@rdbrdd · Founder of Redbearded
@theashtube If not for the initial flash of text at the bottom of the screen i would have thought the same. I don't feel like a site always needs a downward arrow but it does need to have some elements that make you feel like there is more content below.
Braunson Yager
Braunson Yager@braunshizzle · Co-Founder, Geekybeaver, Ripped Recipes
Any email I type in, I get this error: We could not process your request. Please try again.
Cody
Cody@rdbrdd · Founder of Redbearded
John Collins
John CollinsMaker@jaycee001 · Director of Content, Intercom
@braunshizzle Want to drop me a mail? john at intercom dot com and I'll get you sorted?
John Collins
John CollinsMaker@jaycee001 · Director of Content, Intercom
@rdbrdd Want to drop me a mail? john at intercom dot com and I'll get you sorted?
Igor Ozherelyev
Igor Ozherelyev@oiv · CEO, LeadCooker
Thank U Guys 🙏 So great that you doing this! 👏👏
james frewin
james frewin@jamesfrewin1 · Head of Creative @ Labstep
Love the illustrations in this, the hand-drawn style and especially the content, the startup book was great and enjoyed this a lot too!