Distilled from enough deployments to feel like rules now.
Rule 1: Never deploy without an audit trail. Even when nobody asks for it on day one, someone will demand it on day 90.
Rule 2: Never lock into a single model. Pricing, capability, and policy from any one vendor will shift within 12 months. Plan for portability.
Thanks so much for this detailed review, Darius โ and for the honest feedback on onboarding docs. You're absolutely right that non-technical teams need clearer pathways to understand how agents connect.
The case study library is also on our roadmap. Would love to feature your team's deployment as one of the first if you're open to it.
Thank you again for being one of our earliest users and for taking the time. It genuinely helps the team.