Launching today
Mailero
Turn support emails into tickets
124 followers
Turn support emails into tickets
124 followers
Most helpdesks are overkill. Mailero lets you manage customer support directly from email — just forward your inbox and start replying to tickets instantly. No setup, no complex workflows, no bloated features. Built for solo founders who want fast, simple support. EU hosted and GDPR compliant.
HeyForm
@mazirar I’m curious how you handle spam emails.
The biggest headache for me with my helpdesk is all the marketing emails I get every day. I never signed up for them, and no matter what I do, they keep coming. Deleting them takes up so much of my time.
@itsluo Thanks for bringing this up — we had the exact same problem.
One of the biggest pains when building Mailero was dealing with all the spam and cold outreach emails that end up in support inboxes. It quickly becomes noise and wastes a lot of time.
In Mailero, we handle this by automatically detecting spam using AI (Anthropic) on every incoming email. Messages are classified and moved out of your main inbox, so you only see real customer conversations.
You can also review them anytime or mark something as “not spam” if needed.
@mazirar Congrats on the launch! As a solo founder juggling multiple inboxes, do you see easy ways to tag/route tickets from different domains without workflows? Super curious on that front.
How are you handling things like prioritisation or tracking ongoing issues without the typical helpdesk workflows?
@becky_gaskell Great question 👋
The goal with Mailero isn’t to remove structure — it’s to remove unnecessary complexity.
Instead of workflows, we keep things simple but effective:
• Each email becomes a ticket with a clear status (open, closed, etc.)
• You can set priorities and categories to organize what matters
• Conversations are threaded, so you always have full context
• There’s a clear “awaiting reply” vs “needs action” view to track ongoing issues
So you still get visibility and control, just without automation rules or workflow builders.
Curious — what kind of tracking or prioritization do you rely on today?
Superrrr!!! Is there an integration with JIRA and Notion? Our Tech uses JIRA while the product team uses Notion. It'd help if we could reroute engineering tickets on JIRA and product/UX issues on a basic task manager.
Best of luck! Rooting for you guys!
Sweet... The "just forward your inbox" mechanic is genuinely clever... most helpdesk tools make you rebuild your whole email setup before you can reply to a single customer... this is the opposite of that.
Curious how the reply side actually works though... when you respond to a ticket inside mailero, does the customer see it coming from your original email address or from a mailero one? that'd matter a lot to me. keeping it feeling like a direct reply rather than a ticketing system autoresponse is half the reason to avoid the big tools in the first place.
Get started button is not working? https://mailero.com/pricing
HeyForm
@saaswarrior It works for me.
Decktopus AI
Will this bloat the inbox? What do you think?
I love the idea... too often in the past I've thought can't I just email this to create a support ticket why do I need to goto a web form to re-submit my issue again