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We’re excited to introduce ZINQ AI — a conversational AI agent platform that helps businesses turn customer conversations into business outcomes across sales, marketing, customer success, and support.
Most businesses don’t struggle only with getting enquiries. The bigger challenge is what happens after a customer starts a conversation. A campaign or ad may generate an enquiry, but that enquiry still needs to be engaged and qualified. A prospect may need to be guided toward a booking or purchase. An order may need confirmation. A customer may need support. A ticket may need to be created and resolved. An existing customer may be ready for another product, service, or follow-up. And when AI shouldn’t handle something, the right person needs to step in.
ZINQ is built to keep these customer journeys moving toward the right outcome.
FROM CONVERSATION TO BUSINESS OUTCOME
ZINQ goes beyond answering the first message. It can:
Engage enquiries generated from ads, campaigns, websites, and other channels
Understand customer intent and qualify opportunities
Guide prospects toward appointments, meetings, purchases, or other next steps
Book and reschedule appointments or meetings
Confirm orders and help customers through order-related conversations
Run configured follow-ups and reminders
Re-engage inactive leads and customers
Support upsell, cross-sell, repeat-purchase, and expansion opportunities
Answer using approved business knowledge
Handle customer support conversations
Create, manage, and resolve tickets where configured
Escalate or hand over conversations to the right human with context
ZINQ works across WhatsApp, Instagram, Web Chat, Telegram, Email, and Phone, helping businesses maintain context as the customer moves through different stages of the journey.
The business defines its knowledge, workflows, skills, communication style, actions, and handoff rules. ZINQ then uses that context to understand the customer’s intent, determine what should happen next, and execute the appropriate configured workflow. It helps businesses turn the conversations generated by those ads and campaigns into opportunities and outcomes.
ZINQ helps manage these journeys continuously instead of treating every message as an isolated conversation.
The goal is simple: Move every customer conversation toward the right business outcome.
ONE AI AGENT ACROSS THE CUSTOMER JOURNEY
WE’D LOVE YOUR FEEDBACK We’d love to hear how other teams manage this today. Where does your customer journey still depend on someone manually following up, confirming, booking, resolving, or moving the conversation forward? And which of those steps would you want an AI agent to handle?
Thank you for checking out ZINQ AI. Nachiket Patel Founder, ZINQ AI Website: https://zinq.ai/
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@patelnachiket Seems promising, Congratulations to the team!
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Hey @maulikvora ! Purvam here from ZINQ Team! thank you so much for your wishes!
I've known @patelnachiket for years. 2 things I am pretty sure this would have is - great branding and a solid functional product. Congrats on the launch 🚀 @patelnachiket@purvamjoshi
Hey @jinkal1329 ! Purvam here from ZINQ Team! thank you so much for your wishes! We are adding more designs customizations soon!
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Very cool @patelnachiket - is there a way to view all of the questions at the beginning of taking a survey?
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Hey@mcval_osborne Purvam here, Porduct Manager - ZINQ AI and the answer is YES! just create a blank form and add new question! which you can add with AI! so define your prompt there and you'll get the Question Preview before the survey
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Congrats. I just built a similar thing 😀 early competitors
Hey, I use this product for my team and am glad to see it on Product Hunt today. If anyone from ZINQ AI is reading this comment, I want to congratulate you guys. You are doing a great job.
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Hey @pujan_khamkar ! Purvam here from ZINQ Team! thank you so much for your wishes!
Replies
Hey Product Hunters 👋
Nachiket Patel here, founder of ZINQ AI.
We’re excited to introduce ZINQ AI — a conversational AI agent platform that helps businesses turn customer conversations into business outcomes across sales, marketing, customer success, and support.
Most businesses don’t struggle only with getting enquiries.
The bigger challenge is what happens after a customer starts a conversation.
A campaign or ad may generate an enquiry, but that enquiry still needs to be engaged and qualified.
A prospect may need to be guided toward a booking or purchase. An order may need confirmation.
A customer may need support.
A ticket may need to be created and resolved.
An existing customer may be ready for another product, service, or follow-up.
And when AI shouldn’t handle something, the right person needs to step in.
ZINQ is built to keep these customer journeys moving toward the right outcome.
FROM CONVERSATION TO BUSINESS OUTCOME
ZINQ goes beyond answering the first message. It can:
Engage enquiries generated from ads, campaigns, websites, and other channels
Understand customer intent and qualify opportunities
Guide prospects toward appointments, meetings, purchases, or other next steps
Book and reschedule appointments or meetings
Confirm orders and help customers through order-related conversations
Run configured follow-ups and reminders
Re-engage inactive leads and customers
Support upsell, cross-sell, repeat-purchase, and expansion opportunities
Answer using approved business knowledge
Handle customer support conversations
Create, manage, and resolve tickets where configured
Escalate or hand over conversations to the right human with context
ZINQ works across WhatsApp, Instagram, Web Chat, Telegram, Email, and Phone, helping businesses maintain context as the customer moves through different stages of the journey.
The business defines its knowledge, workflows, skills, communication style, actions, and handoff rules.
ZINQ then uses that context to understand the customer’s intent, determine what should happen next, and execute the appropriate configured workflow. It helps businesses turn the conversations generated by those ads and campaigns into opportunities and outcomes.
ZINQ helps manage these journeys continuously instead of treating every message as an isolated conversation.
The goal is simple:
Move every customer conversation toward the right business outcome.
ONE AI AGENT ACROSS THE CUSTOMER JOURNEY
WE’D LOVE YOUR FEEDBACK
We’d love to hear how other teams manage this today.
Where does your customer journey still depend on someone manually following up, confirming, booking, resolving, or moving the conversation forward?
And which of those steps would you want an AI agent to handle?
Thank you for checking out ZINQ AI.
Nachiket Patel
Founder, ZINQ AI
Website: https://zinq.ai/
@patelnachiket Seems promising, Congratulations to the team!
Hey @maulikvora !
Purvam here from ZINQ Team! thank you so much for your wishes!
I've known @patelnachiket for years. 2 things I am pretty sure this would have is - great branding and a solid functional product. Congrats on the launch 🚀 @patelnachiket @purvamjoshi
@rohanrecommends great to see you hunting this one!
@neelptl2602 Thanks for stopping by, Neel :)
Just played around with it. ZINQ makes form building super easy and fast. Loved how the AI helped me design and customize everything in minutes!
@patelnachiket Congratulations on the launch!🚀
Hey @jinkal1329 !
Purvam here from ZINQ Team! thank you so much for your wishes!
We are adding more designs customizations soon!
Very cool @patelnachiket - is there a way to view all of the questions at the beginning of taking a survey?
Hey@mcval_osborne Purvam here, Porduct Manager - ZINQ AI
and the answer is YES!
just create a blank form and add new question!
which you can add with AI!
so define your prompt there and you'll get the Question Preview before the survey
@chris_wyatt2
Thanks, looking forward to test your product 🙂
Hey, I use this product for my team and am glad to see it on Product Hunt today. If anyone from ZINQ AI is reading this comment, I want to congratulate you guys. You are doing a great job.
Hey @pujan_khamkar !
Purvam here from ZINQ Team! thank you so much for your wishes!
Congratulations for the launch @patelnachiket , I just tried it and must say that the form building experience is so slick.
Hey @nishchit14 ! Purvam here from team ZINQ AI!
and thank you so much for supporting us!
Ngl, making forms actually useful is a game changer—so tired of boring data collection. This is realy clever, loving the fresh approach!
Works like a magic. It will save a lot of time launching and collecting interactive surveys.
Hey @vipul_kapoor2 !
Thank you so much for the support!
Wow, finally someone is disrupting the boring forms.
@dinwal Hey Purvam here from Team ZINQ!
and thank you so much for your support!